User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I’m trying to create an account and when I get to the point where they show you the map with nearby dq’s they say there aren’t any when I know that isn’t true as I live close to one then I go back one by mistake and now it won’t let me “create an account” so I think oh it must have been made by now as I’ve seen similar things in other sites, so I go to the log in screen and I only get “request has timed out” then I try the Facebook login and once I give them the permission it says “dq could not acces Facebook” after just accessing facebook. I would give this a higher rating if this problem could be fixed but until then, not being able to properly use the app gives it 1 star
I have tried to login to the app several times today with no success. When I try to login with my existing email and password it takes me to the page where you sign up for an account. Since I already have an account it says that my phone number is already in use and won’t let me do anything. I know my phone number is already in use and I am just trying to login to that account. In addition to not being able to login, it won’t let me leave the sign up page. I had to keep deleting the app to reattempt logging in because it wouldn’t let me exit the page. Please fix this so I can order a delicious blizzard.
I love to visit DQ. This app was downloaded to take advantage of deals and get rewards. I have yet to get any rewards and get a special deal. Before you can get any deal it says to go to the store to see if the deal is accepted. I have been to several locations in different states with none of them accepting the deals or with the ability to give you rewards points for your purchase. It appears you are enticing customers to go to DQ with the promise of a reward, only to find the location does not participate. The app should show which locations participate before you drive to the location. Call me a very disappointed customer who has wasted time downloading app and getting lured into going to DQ in hopes of getting rewarded.
The app works okay if the DQ you visit is part of the program. I’ve only found one store that uses the app out of probably 10-12 stores I’ve visited. Thankfully the one that does accept it is close to my work. Don’t expect to see your reward points as soon as you visit. You will need to close out of the app and get back in if you want that. I kept thinking it wasn’t working until I figured this out. So in summary: The app still needs a lot of work and DQ needs to get more stores onboard.
I found out about the DQ app from a table sign at my local DQ. I downloaded and was excited about getting points and rewards. The next time I visited the location and placed an order, I asked the server how I scan the app to get points. She just said they don’t have a scanner so I asked how I’m supposed to get rewards points to which she just shrugged her shoulders and said “I don’t know.” Why advertise the app in locations that don’t even participate? So my question is...why do I even need to waste space on my phone with the app that obviously does me no good to have. None of the benefits it offers are available to me.
Why You’ll Love This App:
• Get access to exclusive mobile deals*
• Save your favorite DQ®
• Get updates from our team, like the BLIZZARD® Treat of the Month
And at select participating locations only:
• Order ahead on your phone
• Customize your favorite Fan Food
• Earn points to redeem rewards
How It Works:
1. Download the Dairy Queen® mobile app for iPhone from the iTunes store.
2. Login through Facebook or create an account.
3. Start redeeming deals and so much more!
This app is not compatible with iPad or tablet devices. Does not support landscape mode.
*Valid at participating U.S. locations. Texas locations use the DQTexas mobile app.
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