Cuballama te da más

Aún mantengo mi opinión que la aplicación anterior era mucho más amigable y mucho más sencilla. La versión que estoy utilizando actualmente aún tiene sus pequeños fallos como que en cualquier pantalla si tocas la esquina izquierda superior aparece la pantalla del Cart aunque no se ve el icono. Los tiempos de respuesta y procesamiento ahora son un poco mejores pero cuando la conexión es lenta se complica un poco. Los iconos resultan un poco pequeños aún y el interfaz está un poco sobrecargado, los ítems en las listas debieran ser un poco más grandes en mi opinión. Espero les ayuden estas modestas opiniones. This version is a little bit better. Still I believe previous app was more friendly and simple in terms of UI. The current version has a problem with cart in upper left corner on any screen, even when it’s not present. The processing times are faster right now but get bad when connection is slow. Still I think the icons, list items and links are small yet. The UI is overloaded in some screens. I hope this might help.

I have an existing account with Cuballama but the app now is frozen on my iPhone, and I can’t get any help. I’ve sent several messages asking for help and never get a reply. I can use my existing account on my iPad and in windows but no longer on my iPhone. It’s locked up and I have no way to fix it. Very frustrating! ————————— updated; Personnel finally reached out to assist after leaving my original negative review. I was asked to I call, but I do not speak Spanish, so I was told I would receive a call back. Within a few minutes a nice lady named Jessica called, and then spent quite a while helping me get back into my account. She was patient and helpful, which I greatly appreciated, considering all of the frustration I was having. Problem resolved! Thank you....

Its is a good app and service and the cheapest way to call to cuba through calls without wifi, but tomorrow , Cuba will increase access to internet So, you may look for better promotion. Besides that I am waiting for gifts that you can call standard and plus calls, perhaps you can use and average of both cost to make a new offer

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After making several refills several times they cancel my account, they send me an email saying that I must send my card with all the information and my identification tells them that I can not confirm that I am the title that I am calling and I asked the questions of security corresponding to what they tell me that they cannot and that they want my personal information to which I did not access and decided to cancel my services with the cuballama and without talking about the bad attention of the person who attended me

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Previous version was much easier to use. Now, to add balance you have to go through many taps which is annoying. There is no phone number where to request support when a call goes wrong and you get charged anyway without talking. I don’t like to send emails or to use a chat to request assistance with an issue that I need to resolve ASAP. The messages are not being sent. That app needs many improvements yet and be more useful for its users.