Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
CS Week is the premier customer service, devices, data, and analytics utility education conference for managers and executives. It includes CS Week Executive Summit, CS Week Colleges, the CS Week Synergy Groups, CS Week Conference with its 60+ workshops and the largest Exhibit Hall in utility customer service, IT and Smart Infrastructure. The annual Expanding Excellence Awards celebrate superlative projects in CIS implementation, Devices, Data and Analytics as well as innovations in customer service.