Cross Stitch: Coloring Art

[eta] i was definitely pessimistic about getting a response but you came through, playcus. my coins and albums have been restored after i emailed support again listing the albums i was missing and how many coins i lost. thank you 😊 [previous review, problem fixed] this is an app i really enjoyed and i had played long enough to collect a LOT of albums and at the time of the update i had over 6500 game coins. all of my albums are gone, including albums that i had pictures in progress. when i try to finish the picture it tells me to rebuy the album. i emailed support and haven’t heard anything back. based on the other reviews i’ve read, i doubt i’ll get any reply or my game back to the way it was. in fact, i doubt anyone is actually reading these reviews because another person with the same problem wrote a review saying they had emailed support got the same form response as everyone else to contact support. big fail playcus. i bet i get the same answer.

I love this game. I have written a positive review before and given it 5 stars. I have recommended it to a lot of people. But this last update is ABSOLUTELY CRAZY!!! There are WAY TO MANY ads now!!! That is why I am writing another review changing it to 1 Star. Pictures that I have already started I have to watch ads just to work on them!! It’s RIDICULOUS!!! Why did you do this? Just so we would have to pay a few for the ads to go away!! I am VERY UPSET with this!! I should not have to watch an ad just to complete a picture I have already started every time I try to work on it!! PLEASE PLEASE PLEASE repair this issue. I understand that you need ads in order to keep the app going but we shouldn’t have to watch an ad every single time we try to work on a picture!!

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Okay so let me start off by saying the game is great. I love the pictures and the time it takes to complete them. The major issue that I have that kept this score so low is this. I live in the country. Even though I have unlimited data signal at mo home is spotty at best. While I understand the game needs the ability to show videos and commercials or ads to get money I wish it wasn’t so demanding about the players connectivity. While I am at home trying to play I get a pop up ever 15 seconds telling me my connection is bad. EVERY 15 SECONDS!!!!!!! It’s absolutely ridiculous. I understand maybe having this come up ever 10 maybe 15 minutes but every 15 seconds, seriously?? On top of that I have to acknowledge the message as many as 6 times before I am allowed that fast few seconds to continue my picture. Please developers I am begging you, fix issue. I want to continue playing but not if I am more frustrated than angry just from trying to play this game. If this issue is fixed in the future I would be more than happy to raise my score. Thank you.

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This app offers only six “free” pictures to test it out on, and the first one I tried (the owl), ended up with with a cross-stitch version that didn’t resemble the illustration at all. The finished pic barely looked like an animal and that only because those two large circles might be seen as eyes. It certainly didn’t look like an owl. I did try one of the other pics (the Groundhog Day one) and the result was OK, but it’s a much simpler picture so I don’t know whether owl is the exception or the norm. I gave the app 2 stars because the process of placing the “stitches” was enjoyable, and that might be enough for some users (these sorts of apps are supposed to be about relaxation, right?), but completing one of these takes a major time investment, and speaking just for myself, I want to end up with something I can like. So...just feeling really hesitant about investing real money in one of the picture packs without knowing how the finished pictures will end up.

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... now not so much! There are so many ads that you can’t get to a new screen without watching at least 3x (15-30 sec) ads with no way to exit out. You have to watch the entire ads before getting back to the app. Plus, you used to be able to watch videos to earn coins. Now, if you choose to watch a video to earn coins, it just goes blank and you get nothing. This used to be my favorite. Now I’d rather play a similar app that doesn’t make you watch a million ads just to play. It seems that greed runs the world. Plus, with one of the updates, they lost all of my past purchases. When I emailed a complaint, they asked me to list all of the past purchases I had made. They can look at my completed pics and ones I’m working on to see what I’ve purchased. Real lousy customer service. I’m deleting this app. There are a million out there just like this. This one used to be my favorite. Not any more.