CPK Rewards

CPK, please push training to your restaurants. Many employees lack familiarity which defeats purpose & convenience of the app. In one instance, the app wouldn't allow paying. After the server called the manager to the table, he advised that he had shut down the app for the night. This unnecessarily complicated paying for dinner. Why let customers "check in" with the app, redeem a reward, then shut it down before they get a chance to pay via the app? As far as functionality, please add ability to enter CPK gift cards as a form of payment in the app. This would streamline paying as well.

We stopped going to CPK several years ago, the food just seemed to be diminishing in quality and value. Fast Forward to a recent trip to Vegas so we went to a CPK at the Mirage hotel because the menu appeared to be a lot different than we remembered. All I can say is WOW!!!! Food was fresh, current and a wide variety of great tastes. We love it now and have been back to CPK several times since our trip about 6 weeks ago. Highly recommend!

This app makes it so easy to keep track of your loyalty points. The mobile pay keeps your evening moving along by paying on the spot. The only issue is the suggested tip calculation is NOT correct. Be sure to check that you are leaving the correct tip for your server. Our 20% calculation was off by $6. Otherwise a good app. A helpful add would be to add a nutritional chart for the menu.

The CPK app is easy to use and works well. It’s very handy and convenient. It locates all CPK restaurant locations, it tracks you as you arrive, it offers special CPK menu details, offers you a birthday gift, tracks your reward points, offers you an itemized check for food ordered at CPK and even allows you to pay with a credit card. We highly recommend it to all CPK customers!

Not sure if this is location specific or for the CPK app overall... but why would it be a requirement to provide an in-state contact number when placing an order through the app? People move from state to state, and they keep their cell numbers! So I provided my home phone but if the restaurant tries to contact me, I’m not home!! And what if I’m on vacation out of state and want to order CPK? I’ve never had this restriction imposed from any other app/restaurant. Doesn’t make sense to me.