User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Great game, fun, clean graphics, good rewards, but two issues remain: daily play rewards calendar is perpetually stuck and I never seem to get the rewards as promised... It says my reward is only I don't play away...so the next day I play and it says the same thing, but no reward. Bogus. Second, the Facebook app that links the game to my friends who are playing as well keeps glitching and every other day I can only send a reward to ONE friend...who hasn't played in forever. update! Nov 27,2016 I have been playing this game for two years. Is it fun, yes, is it worth it, mostly. But lately, since the latest iOS update on iPad, the game crashes perpetually, and especially when I am close to winning...and I've been stuck on the same level for a week because of this. Tell me, why add cartoon graphics that don't fit the theme of the game, and then not the issues that people are complaining about? Not playing til I read that these issues of crashing have been fixed. Update October 2017 Pretty addicted to playing this game. I've come pretty far and all,of the daily rewards and bonus plays within the game are fun. I just wish we got more lives...the game play goes fast when you are in a hard level...and then you are done til tomorrow when you sign back in....cause I have other games to play.
This game beside it being addictive and competitive hold a lot of emotions for me... it’s a game that I started playing with my dad... a thing that would keeps us connected daily as we raced from on level to the next and when I ran out of lives I then got my Mother hooked and oh boy!!!! This game became her favorite of all she would call me to give her lives like all the time, she got all her neighbors hooked so they could feed her lives.... my parents and I started playing this game for 6+ years, 4 years ago I moved away with my husband and he also became addicted.... I kind of stopped playing for a while after my mother passed away.... but playing it just reminds me of here constantly.... 😢❤️ so yeah. Back to rating the game! It awesome, keep your mind busy, if used properly can be a great family game!
I really like this game and have played it for a long time. I didn’t give it 5 stars, because every once in a while, the game will set me back a few levels and I have replay them. When you enter that level, you can see that you have already played it and earned stars. You have to enter that level, then wit that level, and leave the app completely. When you go back in, the game will advance past the level you’ve already played. If the game set you back several levels, you have to go through these steps for each level you’ve already played and earned stars. I did contact support, but my response was that they are sorry that I lost progress and to sign into Facebook and they could fix my progress. I don’t play games through Facebook. Also this has happened numerous times, so I think it needs more than just fixing my progress... I think it may be a bug.
I’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...? Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week.
I really like the game except it seems to drop the game a lot. Especially when I am winning. The game spin is very slow and so is the gathering of the tiles that are correct. Please fix it so while people are playing the game doesn't drop. There have been times when I wanted to delete the game it was so frustrating. Some of the levels are extremely hard and take quite awhile to win. 5 times is not enough and winning coins is very hard, especially when it takes 25 to continue playing for 5 more turns. Not worth it. The above was written months ago-still no solution-makes you wonder why. I loose the connection constantly especially when I'm leveling up. Winning coins and help us ridiculous. I play a lot of games and Cookie jam is the worst. You ask for reviews but fix nothing or respond to things players want to make the game better.
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