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5.0Kuwait ondemand smart shuttle service is a quick, efficient and an affordable way of travel to Kuwait’s major areas such as Kuwait City etc. This service runs as per your flexibility. Whenever you are ready to travel, just choose your destination, pick up location and the shuttle will come near to your location for pick up. You can track your whole journey including waiting time from the app. You can also pay digitally through the app and buy passes for frequent travel. The whole process is as easy as: book, pay and go. This app can also let you schedule a pickup in future time (through the app) so you can plan your day accordingly. It is technologically driven solution with great customer support on backend with us so your are never left alone. How does Citylink Shuttle work through the app? Kuwait Citylink shuttle is an ondemand physical shuttle and digital app that clubs similar route passengers together heading in the same direction so that they can share the same shuttle ride. With this app, you can easily set your pickup location and dropoff location from the app. The minibus (shuttle) will come near you (you can track live location of the shuttle on the app) and will pick you up from a location near you. You can see the dop-off time and route within your app. The ride payment is done digitally through the app. How long is the wait before pickup? Once you book a ride on the app, you can see the exact bus and estimated ETA of the bus (live location) and spot near you, where you can hop in the shuttle. The shuttle will only wait for 2 min for you at the pickup location, so be sure to reach there on time, else the current ride will be cancelled and you will have to rebook again. How many passengers are there in the bus? The passengers going in the same direction are clubbed together and share the same journey path. Every trip is dynamic and controlled by the app algorithm. Rest assured, your ride will be premium ride with utmost personal attention. You can easily reach our customer care in case of any problem. How can I raise an issue? Our customer care is active during the bus travel time which is shown in the app. You can easily get in touch with us over email, phone number or even WhatsApp.
