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China Train Booking supports to use e-ticket to get on your high speed train. You don’t have to collect paper train ticket before departure. By using your ID, you can easily get on board quickly. This will help to use less paper and save more than 30 minutes of ticket collection ahead of departure. Why use China Train Booking? Easily check real-time train schedules and availability online. Quickly book tickets, with as little as 1 hour to spare before departure. Freely select your favorite seat on high speed trains. Check station maps and layouts to navigate. Pay without credit card fees or any hidden charges. Receive in-app notification about your booking status. Over 90% positive reviews. China Train Booking app, launched by chinahighlights.com - one of the best tour companies internationally, maintains a top ticketing service reputation. Our 1-to-1 customer service answers your every question in no time, and provides useful suggestions based on your situation. From hundreds of traveler reviews, we have received over 90% five-star ratings. Our repeat customers account for over 60% of bookings. What to expect with the app: ● Search real time train schedules and ticket availability online. ● Quickly book tickets, with as little as 1 hour to spare before departure. ● Alternatives are provided to help you adjust your travel plan. ● Freely choose your favorite seat, e.g. window seat or aisle seat. ● No need to collect paper train ticket if you take a high speed train. ● Fast and safe ticket delivery to your doorstep in China. ● Cancel ticket up to 24h before departure. ● Payment is protected by PayPal, international credit cards security, WeChat, or Alipay. ● No credit card fees or any hidden charges. ● Get help with transfers, station layouts, maps etc, by reading in-app instructions. ● Receive in-app notification about your booking status. ● 1-to-1 customer service helps you deal with any emergency through WeChat, hotline, and email. What our users say about us: “Travelling for the first time to China, I wasn’t sure how to book the train tickets. This app has made the whole process so easy! It’s very easy to use, the staff is very helpful and responded quickly! If trains aren’t available, they offer alternatives straight away. The staff also provides lots of general advice and translated notes in English and Chinese. The service provided by the app and staff is superb! Highly recommended! ” - Thomas83H from Britain “Not only did they notify me of train cancellations due to typhoons, they also rebooked for next day by grabbing last two tickets. Communication is perfect and fast. Thank you. You make buying tickets so easy.” - Eyepiktureu from US. “Beijing - Xi’an - Chongqing - Yichang - Shiyan - Wuhan - Shanghai - Beijing. All through the China Train Booking app. They are amazing! Costumer support is the best I have ever received. They answer in no time at all on email and if you download wechat it goes even faster and smoother. Don’t plan you train travels in China anywhere else since they well do anything to make your journey piece of cake. They will also make sure your train tickets are delivered at your accommodations so you will not have to do anything yourself other than take a taxi to the station and board the train. Perfect!” - MadsHoffmannH from Denmark “Amazing and incredible service, it helped you in EVERYTHING, tickets, seating, gives you directions, examples, Etc. The staff is very kind and always has an eye on you, which is very important in a country where do not understand a word!!!! Thank you for all your help, a 5 star service.!!! Keep on doing it!!!” - Maniac300769 from Mexico
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
I tried buying my train tickets on another app, but the app made me wait until 3 days prior to my trip to make the purchase. Because of my travel schedule, I couldn’t wait that long. I decided to try this app, and I’m so glad. I was able to order them immediately. I could communicate directly with them on WeChat, and they had my tickets issued within 4 hours. Then they delivered them to me by courier 2500km away within 2 days!!! They followed up with me too. This service costs a little more, but is well worth it! I will definitely be using this app again!!! And I appreciate the excellent customer service that was provided!
When I first moved to China it was hard, buying food was hard, getting a taxi was hard and altogether transportation was difficult to comprehend. Just like other foreigners I had to rely on a chinese friend or a local to help me book a train ticket all the time and I sometimes felt like a burden. Luckily , I came across this APP on the apple store and it changed everything for me. Now everything is in English and it’s so easy to navigate. The customer service is beyond amazing! Great English speakers. I highly recommend this app to any foreigners or even mainlanders that prefer a more simpler way to book train tickets.
I was very nervous about booking train tickets in China but everything worked out perfectly! Our tickets were purchased and waiting for us when we checked in at the hotel. On the morning of our trip Ricco came to our hotel and accompanied us throughout the boarding process. At our destination Lily met us and took us to our hotel in Xi’an. Lily didn’t leave us until we were all checked in. She even gave us her number in case we needed help with translation later. I highly recommend using this service!
Bookings are made incorrectly, app is buggy (calendar displays incorrectly, seats available display doesn’t work well, other pieces of information display incorrectly or not at all). When needed, service can’t be reached. Due to all of these issues, I have had business trips derailed and now just buy tickets in advance at a ticket window as the bugs/mistakes/crap service with this app isn’t worth it. Had used in the past, will no longer use. *Update- new experience- I’ve just once again tried to use this app to book a trip after my prior negative experience. When I arrived at the station to pick up my ticket, there was no booking. And I have not yet been refunded the cost of the ticket and the service fee. TOTAL FRAUD!
After trying to translate all the other apps and website, I was told by a friend that I should try this app! I’m glad I listened to her because I love it! It’s in all English and they don’t try and charge a ton more like others. Very straightforward and user friendly interface makes me love it even more. I had questions about my upcoming tickets being delivered to me and the wonderful Virginia helped me with all of my questions and concerns! Because of her I feel like I will be using this app every time I need to travel by train in China!
Developed by China International Travel Service Guilin Co., Ltd..
China Train Booking is ranking in Utilities & Travel
Last update was at Feb 23, 2021and the current version is 3.0.2.
To see all other keys and revenue click here 954970366
China Train Booking have a 74a user reviews.