CC Control HD

M wife and I each have a remote on our iPhones now with this app, as well as on our iPads. One star deduction for the app closing out while watching a movie or show, and having to re-open it and have it handshake with the unit again (which makes the screen go blank for a minute) to pause, fast forward, rewind, etc. Fix that and I would change my rating to 5 stars!

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Intermixed with occasional joy when it works. I’ve had the app for 3.5 years and it has only worked correctly for one. It is not stable and that’s after professional installation and programming, 2 more house calls for fixes, and many hundreds of dollars later. Last year the iOS system said not to update the iOS until updating the app, as it was outdated and needed the author, URC, to update it or it would not work. There was no update available! So I left the old iOS alone and suffered with occasional connectivity. When the update came out in mid 2017 I waited, spoke to URC, and the installer / programmer and got the go ahead to update them both. Apparently it is not really an update but a new app that looks the same and just requires downloading. That worked initially just fine. An hour later it started throwing the same MRX issue message. It loses connectivity to the MRX Database STILL as mentioned by nearly all users. If you disconnect and reconnect the MRX powered antenna and try three more times while standing on one leg facing east, it would eventually connect in the past. Maybe this time I should face West on a Friday - in December? This is junk. Buy the remote by URC and call it a day. That thing works if properly programmed. This will cost you triple what the remote costs and it won’t work for long if it works at all.

Seriously, I love the power of this app but I programmed it myself. I am an authorized installer. You really need to have authorized programmer if you’re spending money of this type of equipment. Should make it easier anyways as they should have custom templates mostly complete. Good luck

If you have this installed by a certified installer it works great. There are hours of classes and tests you need to go through before you can program them correctly. Please call your local professional not a big box store to get your system working correctly

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Very frustrating.. For 2 base stations and an app I spent close to 1500. All I get is embarrassment before my family.. I pick up the iPad to start the tv or something. It gives this msg: "The registered MRX base station is not on the same network. Etc. Etc.. "..if it is the static ip issue as the other reviewer mentioned, How do we resolve it now? Until then, this is a nightmare for me.