CBS Los Angeles

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Half the time, when you open a notification it just opens to the app home screen. Also, it doesn’t seem like the home screen refreshes to the latest stories. Orange County local stories are always just advertisements for things like “7 best convenience stores in Irvine.” Also, app stories just redirect you to the browser. I’m using the app because I don’t want to always open stories on a browser.

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When I open it up to read an article, IT CRASHES! I was fine with your previous app. It ACTUALLY worked. You should not have pushed your followers to upgrade unless it really was an upgrade. AN UPGRADE WORKS. If this isn’t fixed soon (like yesterday). Then I’ll have to rely on your competitors for my local news information. I’ll have no choice than to delete an app that doesn’t work and just uses up space. I’m beyond disappointed in your product.

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So earlier this week my KCAL9 app stopped streaming live and I have to download this new version. This new version keeps crashing, takes extremely long to load, and when I’m using VPN the app will keep crashing. Without the VPN, when it’s the only app running, it will crash, and my phone will crash also, or it will severely slowing down the phone for about a minute. Bottom line, do not download this new version u til they release a fix for it.

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The whole app is very sluggish (won’t scroll smoothly). Because of that you have to leave your finger in one place for a while waiting for it to respond so you can scroll. When you do this it thinks you’re tapping on a story and sometimes acts like a click instead of scroll. App can barely be used. I’d be embarrassed to have put this out. The CBS app that preceded it was better but they recommended switching to this one.

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The new update, that we HAD to update to, is terrible! The notifications only take you directly to the app, where you have to search for what you want to view. What’s the point of getting notifications, if it is only going to take you to the app, and not the story that you received the notification for? What a waste of time! Guess it’s time to delete this app and find some other news source.