User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Love playing Pompeii, the lightening link game, and the diamond, but while one day I may win, it takes it right back and wants more money to play. You said these are set up like real casino games to give you that experience but I can tell you from experience I get to play a lot more on real casino game than this one and I can play to Win money and you cannot on this one. My point is this, since you are not having to pay anyone any money out they should be a lot loser for the player. Since they aren’t, then that’s just greed on your part. I thought these games were for enjoyment?? They obviously aren’t to people who keep forking out money to play these machines as I have. It’s quite unfair. So either lower your prices on coins or make the payouts better so people can enjoy playing. I for one, am about done playing. Last few days I have paid and played over and over and it just took took took and didn’t give anything! I never hit big jackpots... with the money I have spent you would think they would let a person like that win just to keep them here to spend again, but nope!! I’m fixing to delete this app off my phone because it has taken too much of my money and of course no enjoyment because no winnings. Really sad! So to all that reads this, beware! It may let you win for an hour but after that it takes it all back and then more when you buy more coins.
Hi I️ do enjoy this app but unfortunately I️ do have to agree with the other review. I️ have had to buy coins almost every day do to no winnings. I️ rotate between all of the selection and I️t seems to not help. In the beginning I️ was winning and now 6 weeks in I️ can’t get my purchased coins to even last a day which stinks. Also I️ wish there were more of a selection of games to choose from. The ones you have I️ do like I️ just wish there were a few more. Although I️ have noticed you have been adding some new ones recently which I’m happy about. Although the newest ones are the ones I️ never win on. Really the Cashman two games are the only ones I️ seem to do better on. But just playing those two do get boring. But besides that I️ do enjoy this app. Update.... So I love all the new games you have added. It’s been really fun playing them but unfortunately I have to say out of all the casino games that I play this one costs me the most. It’s extremely hard to win and its almost every day in having to buy more coins. Not to mention you should have bigger amounts for the prices. I stopped playing here for a few months hoping it would be better when I came back. The first two weeks it was and now I’m back to constantly putting out $$$$ and a decent amount which is frustrating.
This app is by the same developer as Heart of Vegas. As with that game, it is lots of fun to play and has great games and graphics. For that, they are the best apps available. Sadly, as with HOV, in the beginning it gives you lots of coins and bonuses and you almost can't lose on the spins. Once you establish a pattern of playing, the honeymoon is over and you are stuck waiting for your hourly bonus, or buying coins to play (and believe me, I have). I know Product Madness is in business to make money, but they could at least set the reels to let you win ONCE in a while. The bonuses drop to nothing and you are lucky to get a handful of spins out of them. So be patient--if you don't play for several days and collect your little bonus every 15 min. (if you have nothing else to do), you can save up enough coins to play for maybe 10 min. I think they hire only techno geeks who have psychology degrees to create the pattern of the games. In response to developer: keep your bull to yourself. Your canned and syrupy responses are ridiculous. Your games are a ripoff and that's the bottom line. People spend good money to buy coins to play your games and you minimize and disregard their doing so with your stupid defense of the fact that you set the games against people. While trying to make us look stupid, you prove that you absolutely are jerks
I play lots of slot games and this is the worst. When you win a decent amount your winnings are not always retained. Several times I left the game with more than 200K in points and come back later and it's down to 6K. Progress resets every night which is ridiculous. I played one of the games that I play at the casino for 500 spins and never won a single bonus. That's not realistic even for the tightest slots. I enjoy the games you have but if I can't get even one bonus without actually buying coins, I will not waste my money. UPDATE : received a reply from customer support and read a similar reply to everyone else complaining and making it our (the customers) responsibility to contact customer support with these issues. No! FIX YOUR APP! Payouts are programmed and while I understand each persons play is different, so many of us are having the same issues. It's impossible to get any amount of coins in the bank to get ahead and resetting the experience level every day is nonsense. Not retaining payouts is a programming issue. Fix it and put out and Update. I should not have to put in an individual ticket. As I said previously, I play slots all day and I'm up and down in my winnings. I buy coins in the slots that are fun to play and not rip offs. You have not gotten to that level of trust.
So I’ll start with the good which is the app has a lot of the same games you play at the casino which is really nice. Aside from being able to play your favorite games that’s where the fun ends. I’ve read several reviews on here and everyone has the same complaints. You can never win on this app. I decided to spend money and buy coins which i don’t normally do on any app. As soon as I bought coins they realize they have someone on the hook who will spend money so then you lose at an even quicker rate with the hope you will continue to spend more money to line their pockets. I bought coins several times back to back to back which I’m embarrassed about now since I was ripped off so good. It’s sad that this app takes advantage of people who are just looking for entertainment. Now watch I will get the same generic response from the support team that everyone gets telling me they are sorry my experience wasn’t good and hopefully next time I will win. That alone just shows that they don’t read these reviews and we all get the same response. It’s ok they got me and I was their sucker but if you are reading this please believe this isn’t just complaining and heed the warnings from so many of us and skip this app as they will do nothing but screw You over too!
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