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BURGER KING® App - New Zealand

(91)
#5 in Food & Drink
Price
Free
Category
Food & Drink & Lifestyle
Last Update
Dec 17, 2019
View in store

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for BURGER KING® App - New Zealand

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

91

Avg rating,
total

⭐2.6

Description

1072 chars

Get the royal treatment with the official BURGER KING® app! Earn rewards, access coupons, pre-order from your mobile device, and find your nearest BK® restaurant anytime, anywhere. <br><br>Specific features include:<br>* Rewards: Earn BK® Crowns with every dollar you spend, then redeem them for free food and drinks at participating New Zealand BURGER KING® restaurants. Plus, when you buy any four hot drinks, you’ll get a fifth, regular sized for free! <br>* App-Only Coupons: Access valuable coupons right from your phone. Use them at the counter or when ordering right from your phone. We refresh coupons frequently, so the savings never get old.<br>* Flaming Fast Mobile Ordering: Pre-order with the app, and avoid the line! <br>* Find Your BK®: Locate your nearest BURGER KING® restaurant. Use list-view or map-view searching, or filter by store features and distance.<br>* Menu: Explore your BK® favourites and discover our freshest menu additions. <br><br>For the best customer experience, please be sure to enable Location Services when you first launch the app.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

DB double brown
Oct 14, 2018

Love this app but every time I open it I’ve got to sign in. Doesn’t help when I’m the drive through and trying to order and get points. I’ve sent an email to the bk app feedback and got the will reply within 3 days and it’s been 3 months at least.

ATAWNO
Mar 17, 2019

Long story short you need to ship up your staff. They had no idea what we talking about when we showed the Cashier at the till our online order number. They just asked us “what is that?” Then walked off and continued serving & doing other things. So we stood trying to find out what we ordered so we could tell the cashier our exact order, For some god forsaken reason she starts making a new order even when we told her we already ordered & payed online. Finally The manager brought our order out & then starts asking about “some other order” when we told her we didn’t order that we were telling the cashier our order we already payed for so she knew what was going on she got annoyed. The thing is this could have been avoided if they just communicated & listened no one told us to wait our order isn’t ready or anything so we thought we’d let them know what our order was so they knew, Because honestly they looks so lost and they didn’t communicate so I thought they didn’t know our order. It was our first time using online ordering it’ll probably be our last too. Try to encourage your staff to communicate please. I understand they might not be having a good day or things like that but they need to communicate with costumers. Like a simple “your order isn’t ready yet”

wow yes extraordinary
Nov 15, 2019

I deleted this app because it requires either an email registration or to go through Facebook. I chose the easy route - Facebook. But then it comes up with ‘oh noooo, please check if your Facebook account has a confirmed email account and that you didn’t remove the permission to share it with the app’. Why does this app need my email in order to use it? (To spam me every day of course). I’m done going to BK, the staff are extremely unprofessional, not the sort of people I want handling my food and this was just the icing on the cake. Off to Maccas where my email is not required.

rr108108
Sep 02, 2019

The app said I’d get a free whopper meal with my first order so I added that to my main order. Showed no charge on the bill but I was still charged for it through my credit card! After complaining about this through bk app and through their main bk email, still haven’t got a response from them after 3 weeks. I wouldn’t recommend downloading this app, or eating at bk in the future.

jarroda94
Jul 21, 2018

The crown points are such a great feature! Plus you can order before you get in store which is great when in a rush

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About BURGER KING® App - New Zealand

Developed by EMN8 Inc.

BURGER KING® App - New Zealand is ranking in   Food & Drink & Lifestyle

Last update was at Dec 17, 2019and the current version is 4.1.6.

To see all other keys and revenue click here 1011001920

BURGER KING® App - New Zealand have a 91a user reviews.

BURGER KING® App - New Zealand was released in the App Store. It is developed by EMN8 Inc, who have also released the following apps.

BURGER KING® App - New Zealand has 91 user reviews.​

BURGER KING® App - New Zealand has an average rating of 2.6. ​The latest version of BURGER KING® App - New Zealand 4.1.6​ ​​was ​released on Dec 17, 2019​.

You can download BURGER KING® App - New Zealand ​here

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