Buffer: Plan & Schedule Posts

Buffer finally corrected the issues below people were having with adding locations to Instagram scheduled posts. Now all is back to working perfectly and with ease. Thank you for finally solving that issue, Buffer! You are by far my favorite post scheduler and I was struggling without being able to use you. So happy to be back using Buffer! I’ve been using this app with my Instagram business account to schedule and automatically post on the date and at the precise time without any issues until a week ago when I was setting up a post and I went to type in my location (it’s an app search feature) and the app said it couldn’t find my location (I tested multiple locations, nothing came up) and so I hit cancel on that location screen and then the entire app freezes and I can’t do anything else with the app until I restart my iPhone. I’ve contacted Buffer who says they are working on the issue, but it’s been going on for over a week. Sadly, it’s time to find another Instagram scheduling/auto post app. Buffer customer service is not helpful whatsoever!!!

Best social media manager, once you can get all of your accounts added. At 20+ accounts it had proved to be a daunting task. Suggestions for improvement: include analyze with pro plan. We pay over $1,000 per year for the pro plan. We could easily just have a few of us spend $150 for a single pro plan and add analyze to it. We forked over the money not realizing that this was not an included feature. Another improvement would be time slot suggestions based off of real time analytics. The twitter extensions for best times is great, wish that was the same for all pages. I think Buffer has a long way to go, but I am totally team Buffer. I converted my team to Buffer this past month. Hoping that our CEO will continue to see value in the product. Please consider giving analyze services to pro plan members and small business members (included with the subscription). Also, it would be helpful to break down by brand. Example: group A for brand A with all accounts, Group B with brand B with all accounts, etc.

I am really grateful for Buffer, and I use it pretty often. I’m also happy that it has a free version, although I think it’s a bit more limited than it needs to be. I’m good with the number of platforms it allows you to connect at a time. But a queue of 10 tweets/posts means, unless I want to log in multiple times a week to add content, I can only schedule a few times a week. And that makes it NOT as helpful of a tool as it claims to be. There used to be a middle-of-the-road paid option, I think called “Awesome,” which was more reasonably priced. But I can’t afford the “pro” or “small-business” options, so I deal with the “free” version. Anyway, it’s a great app for queuing tweets and posts, and the one or two times I’ve had tech issues, they’ve been really helpful. A cheaper “individual-but-not-wealthy” option would earn Buffer its fifth star!

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Updated Review April 2018: I had some decent success with Buffer last year and it was the first social app like I used. It wasn’t till now I realized Google is locked. I never got it to work with Instagram. And the main reason I used it was it linked well to LinkedIn. Despite having some months of issues with connection, it’s a nice feature. But with only 3 accounts allowed, I don’t see the difference between this free app vs Ripl or Everypost. Keep in mind I spend over 10k using industry specific listing sites, Google, and marketing social media tools. It’s kind of a let down until I got some real data sources backing up the pro price. Is there still an awesome plan? This app has done a pretty good job of sharing posts after using it for a year. Only downfall is the recent problems with linking to LinkedIn company pages. The link doesn't work anymore unless I start back over as personal. Hopefully that will be fixed soon! Note: would be nice to have Pinterest for free and better posting method to Instagram than just a reminder.

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Awesome app for scheduling social media, and their updates keep getting better. (I wish Dark Mode took advantage of some true black so it’d save me power on my iPhone X as well as look cool, but that’d be a bonus). My biggest gripe is just how pricing is structured: to get more features that would be useful to me, I’d have to go subscription, and pay for a bunch of bundled stuff I don’t want - pricing like big cable tv uses (and people have hated that forever). I will probably never use Facebook or Instagram, but I have 7 Twitter accounts to manage. I have no team; it’s Team Me (trying to look like a big team, but still just me). If Buffer offered one-time in-app a la carte purchases of, say, Add One More Twitter Account To Manage, I’d buy six of them, no question, and wind up moving Buffer from an occasional tool to something I can start relying on. I think if Buffer offered a handful of these types of in-app purchases (“one more” of each platform, one team member (maybe cap that at 2 or 3), still made it so that for the user for whom all the features make sense, the subscription as it is still gives you more and is a better value... I think if they did that, they would not likely cannibalize their subscriptions, but would pick up extra money that they’re leaving on the table, from customers like me who would gladly buy one-time a la carte adds for what we need (but will not buy the subscription because it doesn’t make sense for us).