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boohoo-Fashion Shopping Online

(49 702)
Shopping & Lifestyle
Last Update
Nov 25, 2022
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Ratings & Reviews performance for boohoo-Fashion Shopping Online

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

49 702

Avg rating,



1031 chars

boohoo are the global fashion brand empowering people to wear exactly what they want at affordable prices the world over, no matter what the occasion. Simply download our free app for instant access to the latest women’s & men’s clothing, beauty & more, with hundreds of new styles landing every week. Get app exclusive offers that are too good to miss across the latest dresses, tops, shoes & accessories. From plus size clothing to maternity fashion & petite, our app clothing store has it all. The boohoo app hot list: • Visual Search – seen something you like? Snap it and we’ll do the rest. • Fast and secure checkout - shop your latest obsessions with speed and ease. • Apple Pay – making your shopping experience even smoother. • Track your order – track it to your door. • Wishlist – when you’re in a rush and want to bag that hot new outfit later. • Notifications – hear about exclusive offers and the latest collaborations before anyone else. • Step Challenges - we're using Apple's Health Kit for our Step Challenges

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Maricar Coccaro
Nov 09, 2019

I was looking for a knee high boots size 5. I usually shop in Forever 21 & H&M, but they only have 5.5. But then I came across to this app on instagram. I googled Boohoo US. Clicked the link and it led me to this app @ Apple store. Downloaded it, and boom! They have size 5. I was thrilled. So I ordered two things, when I get the confirmation that it’s on my way. I realized that it’s shipped from London. It was a surprised 😱 as I don’t shop stores outside of United States. But I waited anyway, and no worries cuz they have tracking #. So I received my package more than a week, and I was pleased with the products. They look great! And I love my knee high boots. 😍😱 And just last night I re-ordered again, and this morning I received an email that my stuff is on the way. 😊✈️ I am excited to receive my new shoesssss!!!!👢💕 This review is based on my experience, with the company.😊💕

Jul 01, 2019

I bought clothes from this company because I saw the everything half off promo sale. The clothes arrived with no problems but I returned several items ($130+) because the clothes didn’t fit me well. They sent me an email stating they received it & my refund was on its way. Well, 2 months later & several emails between myself & their customer service rep(s) & STILL NO REFUND from them. They don’t have a contact number so everything is via email & it takes days to get a response from them. I’ve contacted my bank & they requested a tracking number from Boohoo for the refund that was supposedly deposited back to me. I’ve been requesting them via email for the tracking number and no one seems to know what the tracking number is, nor will the give it to me. The last email I received from a “Diane” stated that the refund was supposedly deposited already & she can’t help me any further, not to mention she still won’t give me the tracking number so I can give to my bank to confirm/find the deposit was ever made. I don’t suggest buying clothes from this company. The customer service is beyond terrible. I’ve never been so frustrated, angry, and disappointed!!! They won’t return my emails & i still haven’t received a refund. STAY AWAY from this clothing company!!! They’re a SCAM!!!!!😡😡😡😡😡😡

Nov 13, 2019

I bought $550+ worth of clothes, after three days of confirmed receipt they cancelled the whole order saying there was unavailable items and the second mail says that there has been an over weight issue !!! Seriously! They could have shipped it in two different packages instead of cancelling the whole order and now I have to wait for my refund. Anyhow I couldn’t wait any longer so I tried to purchase in small quantity. First order went through perfectly but the second order when I clicked through payment process button I got a pop up message saying there has been a transaction issue try again. So I was about to try it again but then I received the text message from bank saying the transaction has gone through, I checked my account online and it shows the transaction payment so to make sure I called the bank and they confirmed it too. I don’t know how many emails I have sent them. There was no reply... Iam still waiting !!!! I would say this site would have been the best online retail store if there wasn’t issues like this. Cancelling the whole order. Cmon we can only add 20 pieces per cart! I can’t trust this site boohooo

Sep 09, 2017

Great clothing for great prices, bad app system with bad costumer service! Company need to change their policy when it comes to their communication with their costumers! I recently purchased $330 worth of products and my parcel was split into two packages. I only received one tracking number and one package. Due to address issue the other package went back to the UK. I wouldve been able to claim it at the post office if i have known it EXISTED! I freaked out upon opening my package thinking boohoo employees forgot 9 of my items and i was worried they would think i was lying when i disputed the order! I mean who forgets to ship NINE ITEMS right? So until i opened i dispute with them, they informed me they sent two packages because the order was large! If they have given me two tracking numbers none of this wouldve happened! Mind you now, i have to wait 28 days for my refund, because they policy "refuses to simply reship the package once it returns". Now i have to reorder my items after i receive my refund within a month! And yes it does take a month, because this is not the first time they messed up my order!

Aug 16, 2017

It's a problem when you're pleased with the clothing from a company but their app is so buggy and difficult to use that it makes you not want to shop there, bargain or not. It doesn't feel secure and thus far it's gotten worse instead of better with each update. I really cannot stand spending my valuable time filling a shopping cart, then putting my phone down for a moment, and returning to find an empty cart. That combined with a favorites list that shows an error message each time I try to use it, as well as random error messages while just flicking through the app. The item descriptions don't tell anything about the item you're looking at and at least knowing the fabric type and percentages would've kept me from purchasing 3 dresses made of metallic sink "scrubbie" material! True story! Boohoo, I do love most of your clothing but I'm sooooo frustrated with your app! In fact, I'm only writing this review tonight because your app either won't open or closes every few moments I go to use it. The bottom line, I could've been spending money with your company but your app is a problem. Fix it.

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About boohoo-Fashion Shopping Online

Developed by UK Limited.

boohoo-Fashion Shopping Online is ranking in   Shopping & Lifestyle

Last update was at Nov 25, 2022and the current version is 9.3.4.

To see all other keys and revenue click here 1018236462

boohoo-Fashion Shopping Online have a 49 702a user reviews.

boohoo-Fashion Shopping Online was released in the App Store. It is developed by UK Limited, who have also released the following apps.

boohoo-Fashion Shopping Online has 49 702 user reviews.​

boohoo-Fashion Shopping Online has an average rating of 4.0. ​The latest version of boohoo-Fashion Shopping Online 9.3.4​ ​​was ​released on Nov 25, 2022​.

You can download boohoo-Fashion Shopping Online ​here

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