Bitdefender for NETGEAR Armor

Man netgear has potential to be the best in the game and maybe they already are. Their products are all I’ve ever known. I know them like the back of my hand. I’ve used BD in the past and had many many computers destroyed because of it. I can say that because it’s true so I don’t care... I don’t fear ramifications for telling the truth. Anyway I thought heck my router manufacturer who I’ve used my entire adult life.... probably own more their stuff than many small businesses..... all I saw was no one taking responsibility about real answers and just pointing back and for they between each other. Hmmmm sure sounds like we found major vulnerabilities that I pointed out but since I’m Joe Blow they’d rather keep their business relationship than fix some REAL PROBLEMS.

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My very high speed internet was no match for the New Web Protection VPN. My connection kept getting slower and slower then it stopped working all together on the devices that I was testing the new VPN web protection on. I could only access my internet by turning off web protection and the VPN. I am guessing this new feature is having growing pains. Please fix it, it is a great feature when it works correctly. My other devices that were not using the web protection and VPN are and were fine. Which is how I was able to determine that it was the app and vpn were the issue. They are running a very robust protection program just from a different vendor. I still have high hopes that you will get this fixed ASAP.

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I installed this along with the Orbi App, I really wanted this to work but only ended up being disappointed. I even just walked away from it for a day in hopes that I was too tired and frustrated with it. Nope! You would expect more from these two companies: very basic, doesn’t really do anything, no way to dismiss an alert, for example I installed it June of 2019 and it gave me an alert that my DropBox account may have been compromised and I should change my password. Date of alert... sometime in 2016. Now it just sits there and never goes away. Don’t get me started on the Orbi App and how it works with Armor. Short Answer: It doesn’t! Come on guys and gals you can do much better then this!

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I have been in IT for over 30 years, back in the good old days, new software was pushed out to only those developers who wanted to see if a program was good. Today, they push out crap like this and have the public pay for it first AND then have you “test it”. Now go call their lousy off shore support and speak to “Chip”, who maybe has a month of training, to put you on hold for an hour or more, to tell you a supervisor will call you tomorrow. What a shame, what these times have degraded to.

So far I’m really pleased with this service. It alerts me to potential malware, even on computers that don’t have the software installed but are on my WiFi. If I have any password issue, it alerts me and the alerts do go away (unlike what other reviews have said).