Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees. Consumers faced: > Generic information about BESCOM (Tariff, Policies, schemes, offices etc..) > Information on scheduled and unscheduled power outages > Registration to 1 or More accounts/installations > Consumption, Billing and Payment history > Online payment > Complaint registration, status tracking, GPS based tracking of restoration team and Rating. > Participate in surveys and get personalized recommendations. > Consumer specific services (Integration of Analytics) > Display BESCOM Facebook and Twitter page Employee faced: > Display RR no. wise list of payment dues. > Complaints status tracking, GPS based tracking of restoration team, updating and closure > Scheduled and un-scheduled power outage information For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.
