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CSR Racing 2


(1 637)
Food & Drink
Last Update
Dec 09, 2019
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Store Performance Index


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Ratings & Reviews performance for Baskin-Robbins

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

1 637

Avg rating,



1873 chars

Introducing the Baskin-Robbins mobile app — with special deals and features designed to make every trip to Baskin-Robbins a little bit sweeter.<br><br>GET BASKIN-ROBBINS DEALS<br>You can get access to coupons and promotions right from the app! Any time there’s a special offer or flavor update, you’ll be one of the first to know about it!<br><br>ORDER CUSTOMIZABLE CAKES<br><br>Celebrate your next special occasion with a Baskin-Robbins ice cream cake or Polar Pizza® Ice Cream Treat! Customize with your favorite ice cream flavor, cake flavor, and design and order right in the app.<br><br>PAY RIGHT FROM THE APP<br>Paying for your favorite treats is now simpler than ever. You can add and manage gift cards right from the app. Then, all you have to do is scan your app at the register and you’re good to go! You can also manage and reload your Baskin-Robbins Card right from the app. <br><br>CELEBRATE MORE EVENTS<br>There’s always a reason to celebrate at Baskin-Robbins! Stay on top of Baskin-Robbins events as well as any events that you create and manage through the app. We’ll remind you about all the upcoming birthday parties, anniversaries, play dates and any other excuses you find to celebrate!<br><br>LOCATE A SHOP<br>Whether you’re heading home from a game or wandering around after a late movie at the theater, finding the closest Baskin-Robbins is always just a tap away! <br><br>SEND A MOBILE GIFT CARD<br>You’re not the only one excited for ice cream! Feel free to send a mobile gift card to anybody with a sweet tooth. Just choose a design and send the card digitally via email.<br><br>BROWSE THE MENU<br>Stay up to date with new flavors, seasonal treats, nutrition information and pink spoon ratings. In addition, using the Baskin-Robbins app lets you filter out products that contain any allergens that you or your family members may be allergic to.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Nick old nick
Oct 13, 2019

I have been using this app for over a year and I like it a lot. I’m giving it 4 stars only because the coupons could be better and being a member could get you more coupons, but they give you only 3 good coupons for the month and that’s all. I would like to see better coupons and more of them, especially since you have some very loyal customers! That’s just me though and only my opinion.

Apr 22, 2018

I do not have a plastic B-R card so having the T-Mobile offer was an opportunity to download the App and create a virtual card since it may be the end of April, but it’s still too cold for ice cream and the promo value will expire shortly if not transferred to a gift card. I much prefer a virtual card. This App is not at all intuitive when trying to apply the T-Mobile promo to a new virtual card. I eventually got it to work after several attempts and apologies from the App about the App not being able to add the promo at that time. I did it a few days ago and may have gone through the website since the App was being difficult. Now I have a second T-Mobile promo I wanted to add to my existing virtual card and that feature is not possible as a reload at this time. I tried creating an additional virtual card and that is also not possible at this time according to the App which says I can do it online or in the store. If the T-Mobile offer was going to exacerbate an already disfunction App you are only further embarrassing B-R and T-Mobile before the App could accommodate the T-Mobile offer. I will try the website again but whether I succeed or fail that doesn’t change my opinion of the App.

Heather won
Jun 15, 2018

I love Baskin Robbins but this app is probably the worst restaurant/store app I’ve ever used. It crashed while I was making an account and now my birthday is wrong and there’s no way to fix it. I went in today to use a coupon offered in the app, only to find there was a timer once activated. It said “5:00” and I assumed that must mean 5 hours, but actually it was 5 minutes! By the time it was my turn it coupon was gone. Fortunately the store has excellent customer service and honored the coupon anyway even though I didn’t even ask for them to since it was my mistake for “activating” the coupon too early. This timer for coupons is completely ridiculous and I can’t see any benefit to the customer or the stores for having such an aggravating feature. I am deleting this app, and encourage others to avoid this app altogether.

Jul 11, 2018

Surely a business like this can manage to create the option for its app users to merge the gift cards they receive. I find it a bit ridiculous having to e-mail customer service to complete an otherwise simple task. It’s also a hassle to use the separate gift cards off the mobile app in store...slows down the progression of the line and makes for uncomfortable exchanges. Otherwise, a decent app. New flavors and promotions are always up to date and the notifications are sound.

May 25, 2019

When a business offers a perk BASED on the condition that you get their app, my experience is that most deliver on their promises. Not this one. After over a week of it not working, I went to my local BR & showed them & asked them to help. The bottom line is that they had no solution & didn’t seem to care. As I was about to order my sundae (anyway), I felt a sense of having been duped. Instead, I said I had to go & give this app 0 stars- which I WISH was an option. If you want the app to facilitate buying more Baskin Robbins products, get it. If you want it for the perks or promises, good luck.

CSR Racing 2

About Baskin-Robbins

Developed by Baskin-Robbins Inc.

Baskin-Robbins is ranking in   Food & Drink

Last update was at Dec 09, 2019and the current version is 2.1.4.

To see all other keys and revenue click here 1133765058

Baskin-Robbins have a 1 637a user reviews.

Baskin-Robbins was released in the App Store. It is developed by Baskin-Robbins Inc, who have also released the following apps.

Baskin-Robbins has 1 637 user reviews.​

Baskin-Robbins has an average rating of 4.0. ​The latest version of Baskin-Robbins 2.1.4​ ​​was ​released on Dec 09, 2019​.

You can download Baskin-Robbins ​here

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