Barnes & Noble NOOK

Before the update you could see the cover of all the books you had available to read in your library. Now you have to scroll through either by author or title and click on each to see them. Of course you can see recent ones that way, but I want to see all my books like it was before. Plus I have to do this with all my archived books also which takes forever if you can’t remember who wrote it or the exact title. I do not understand why they had to change that aspect of the app. Bring that option back, please!! Ok, they let me know I could view them that way by title or most recent, which is good, but why take away the choice by author? For those of us that read a lot this seems like a crazy change to make, this is a reading app after all, anything available in title should be available in author also(the same format). So, still no 5 stars because of that. Don’t understand why you changed that option:( Thank you for listening and adding back the choice to search by author or title with the book cover. I am very happy!! You get your 5 stars back:)

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I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!

I used to have a Nook, but abandoned it after I saw that the App Store's nook app is better than the Nook itself. There's not as much lagging with page turn animations, it's more stable, the different color schemes look better, overall it's just better. Now I've also tried the Kindle app, and what really sells me on the Nook is the book stacking feature. I own Piers Anthony's series "Xanth" which is currently 34 books and running, and it definitely helps to have all those Xanth books in an automatic collapsable folder. Now some book series are filed under slightly different series names so you have a series split into 2 folders, but I see less and less of them with each update. Unless you're designing your own ebook reading app, I believe Nook is the best out there. 2019 update: Overall impressions unchanged. Nook has continued with quality of life and stability updates while Kindle on iOS lags behind. Series breaking greatly reduced. I don’t believe any in my current library suffer this issue. Kindle is no longer an option for me, even with Amazon’s occasional sales.

I have had few problems with the app and I am relatively sure the they are acting on crashes that generate dump data but when I run into non-crash problems: there have been two recently (1) portion of text after end line hyphenation not displaying for certain font sizes, and (2) app freeze to an unresponsive colored screen that I had to reload the app to clear, the responses I get from support are canned. Yes, for most users it might be what they need to clear the problem but I already said I fixed the problem. I am giving information about the problem, for (1) how the app developers can reproduce it, and for (2) everything I tried and failed to clear the problem and as much information about the circumstances and behavior I can gleam. I have been a software engineer longer than probably any of the app developers have been alive and I know the importance of information rather than a simple it's broke or doesn't work. However, I do not get any feeling that my support e-mails are leading to to any bug investigation or fixes.

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When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles! Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on. My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!