Artifact Uprising

Great app for getting pictures off our phones and into high quality print! I have used other companies but the quality does not compare! I change out my wall gallery photographs often for mood and season with the ease of pressing of a few buttons! Also, LOVE the wood calendars that everyone in my family now has and each year I easily send the refill pack with new photos and they are able to save the old photos. My grandma loves the ability to have ALL the photos to easily show off whenever she pleases!

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I love Artifact Uprising’s brand. They really know how to market themselves. But I have an issue with their app, specifically their volumes series, which hasn’t been working as promised. When I first started the series, it would tell me that the project was there but wouldn’t show me where, and when I clicked on the volumes tab, it would repeatedly ask me to set up my payment and shipping options. Now I can actually access the project - except that it crashes every time I click on it. I’ve been following AU since they were acquired by VSCO (a camera app I LOVE), and like I said, I love their branding. So it’s really disappointing to see a company sink so much in their marketing to brand themselves as the best quality out there, only to not follow through on the quality of their products. I haven’t been able to even test their physical products yet because the one product I want, it won’t let me have.

I’ve always loved Artifact Uprising’s beautiful products and have used their app several times because it’s the easiest way to print photos from my phone. The app used to be a bit frustrating because I could only have one project at a time and I had to order everything separately. Not ideal! But now they fixed it!! I’ve already started projects for my parents’ birthdays and Valentine’s Day next month and I’m so excited to be able to edit each project in my own time and have everything shipped all at once!

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I love AU, but the app remains a frustrating experience for me. I wanted to order calendar reprints, but couldn’t find it anywhere in the app, so I assume it’s not one of the products included. I don’t understand why we can’t order the refill pack when the wood and brass easel calendars are available via the app. Overall, I find the lack of universal product accessibility and lack of crosstalk between the web interface and the app to extremely frustrating and disappointing. Also, is it possible to order multiple items in one shipment in the app? Didn’t seem like it was when I was using it.

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I had been very interested in using this application until I read their Privacy Policies. Basically, the deem themselves free to share any personal information you give them as well as any and all information they gather from your Social and information gathered by Third Party Services. I appreciate that this “Privacy” information is readily and honestly available but I am absolutely appalled at the scope of their willingness to share personal information and to dig anywhere they please for more information and to work with third parties to exchange more information as it’s discovered. I am sickened by this blatant invasion of my privacy and their admitted attempts to invade and conquer my life simply reap the spoils of war and line their pockets!