7shifts: Employee Scheduling

As someone who schedules her days to the second, I can’t waste time trying to figure out my schedule and when to ask for time off. I’m both a student and an employee, and find it so much easier to schedule everything for work in one place, that way I know when I’m working within seconds of my schedule being uploaded to the app. I’ve never had any issue with the app and find it a lot more efficient than previous methods of scheduling (texting, verbal, and written communication). Never has a shift been mixed up. I only wish the app had a way to connect with my calendar app to make it THAT much easier.

This new update is the worst. Hate the weekly summary. The developer response to the last message is a joke. The wages aren’t set correctly? What restaurant calculates servers and bartenders wages like that? If they want to give us a way to see our earnings, allow us to record our own tips within the app. Give us the option to HIDE it at least. Also my hours are wrong, just because I’m scheduled until 3, doesn’t mean I’m not there until 5. This happens at every restaurant I’ve ever worked in. There is nothing the employer can do to know for certain what time there staff is going to be able to leave. This update really shows that the developers don’t truly understand what it means to work in a restaurant. Give us the option to record it ourselves and hide it if we don’t want to, or remove the summary all together.

I would like to say, both from a management perspective and also, on the flip side-being a general employee- this software is worth it. I used Shiftnote for many years- from a general management perspective, it was full of flaws and made more work on my end. It was confusing and although the concept was great- there was a lot that just didn’t work properly before they rolled out new updates each time. I highly recommend you give the sales rep the time to present this software to you- I wish we would have long ago. It is worth every penny!

I love being able to schedule my hours on my phone, because I can go back and forth from my calendar to the 7shifts app. However, it’s really annoying that I can’t request for the hours of just one day to be different. Instead I have to select what week I want to be different, based off of what days the week ends and starts on, figure out what day of that week my request is on and then edit the times I will/won’t be able to work. I love this concept, but I feel the availability request feature might be better executed with a traditional calander layout, as opposed to the current weekly list layout. Again, I love the app and this concept, I just wish it was a little more user friendly.

The thing I like most is how it is connected to Toast and updates you on your hours worked and money earned. I was able to see before payday roughly what my check would look like, and able to see when my time hadn’t been fixed (I forgot to clock in/out one day). The interface to see who is working a shift is way easier, so is bidding in shifts, and communicating with not only our location but others as well.