5miles: Buy and Sell Locally

First of all not a fan of how you need to keep “boosting” your items so people could see them. I sometimes forget to boost it and I get no sales on it when other selling apps boost it automatically for you. Also my biggest complaint about this app is how you could rate people before you make a transaction. I sell often and always tell people I won’t hold nothing for them , if someone shows up with money it’s getting sold. I have many bad reviews over people getting upset that I sold an item. So my reviews don’t look that good when in reality it has nothing to do with what I sold but people been mad they didn’t get it so I think that’s should be fixed! ASAP ! People should only be able to review you for what you sold not just get random review from people just view your products

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I’ve had this app since 2016 and it USED to be a great app but for some reason lately I can’t post a single item without getting a notification almost immediately from 5miles saying my post was taken down because “it’s a duplicate post”. Before 5miles even responds with some MEANINGLESS APOLOGY or a STUPID SUGGESTION of theirs my post was NOT a duplicate post. All my items are different and I take time to take pictures and post them. People (that act like children) selling the same thing I do flag my posts because I sell my stuff cheaper and 5miles doesn’t even bother looking at it before removing it. It’s frustrating and I don’t need a USELESS LINK from the “5miles developer” to some email y'all will never reply to. If you’re going to delete my “duplicate post” delete everyone else selling the same thing I do without picking and choosing just mine it’s frustrating. I haven’t used the app for about 6 months for this same reason and don’t plan on using it any longer. I’ve had the same issues with OFFER UP because there’s childish people there too but when I email them they resolve the issue quickly and ban those accounts flagging competitors but when I tried to dispute the issue with 5miles they simply went ahead and removed most of my posts and said they were all “duplicate”. I WOULDN'T WASTE ANY TIME DOWNLOADING THIS APP WHEN OFFER UP IS A WAY BETTER OPTION THEIR TEAM ACTUALLY PAYS ATTENTION TO YOUR ISSUES.

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I have had the app for a few years now and started running into an issue with posting. I wasn’t able to get past a certain point and kept giving me an error to where i couldn’t post any new items or even edit current posted items. I got so frustrated that i emailed their tech support to get the issue resolved. I emailed back and forth with now going on 4 people. At first they kept saying restart your phone and try reconnecting your internet and so forth which i thought was weird seeing as though my issue had nothing to do with any of those solutions. I then got an email from another department saying the reason for by denied purchase was due to not having enough “friends”. That’s when i knew they weren’t going to resolve the issue. Why is it so hard to fix a cliche on the app. I haven’t had this issue before so I’m not sure why it started now. It has made the app impossible to use which is very disappointing. I’ll be using other apps for my selling needs and keep this in mind when reaching out to a company like this. My issue is still currently unresolved.

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I can’t 100% prove it but I get messages from people who have not been active in multiple days or weeks. I think the app is looking at products that are not selling well and it sends automated messages from inactive accounts. The messages are asking questions like “ Do you have more pictures?” I always have at least 5+ pictures in my listings. When I ask what other pictures they want there is never a response. They ask “Can you give me more information?” I over explain each of my products to make sure that there is no confusion later in the process. But again when I ask what other information they are looking for, no response. I get the question are they being sold as a group or individually and in the listing it says “I am pricing/selling them individually.” Shocker no response from them either. I have yet to sell anything on here because the couple times I have had real interest the people don’t show up or they are expecting me to deliver a $15 product 30 miles from my house for free. Use a different app this one doesn’t seem to have an ethical setup!

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I’ve tried so many times to sell stuff through this app and have been disappointed every time. Seems like the people that are “buyers” on here don’t do anything but waste your time asking lots of questions and basically wanting you to give it away for free only to leave you stranded in the end. They have no means of screening sellers and buyers to verify if they are even who they say they are. Also, I tried to advertise a yard sale and posted pictures of the things I’m selling to encourage people to come and check them out in person. In the end I get flagged by 5 miles and my listings get pulled for “duplicates”. Why? Because I used the same pictures for my individual listings as I had in my yard sale listing. So dumb in so many different ways. Just save your time people! If you want to safely and efficiently sell your stuff take the cut and sell through EBAY. Heck, at this point even offer up has better options for sellers than 5 miles. This app is nothing but overhyped due to their “duplicate” commercials on social media.