360Robot - 360 Smart Robot

Just got the vacuum and previous app version. Only had the app for about 3 days and it updated. New features and colors. Missing option to readjust the room lines or border. That would be nice since it split some of my rooms into 2 rooms. Now the new app is very slow to respond to the vacuum. Pause and it takes a few presses. Then is says try again slot. After a minute it will pause. The map and lines of route seems to be slower in this version. I hope the next version corrects this. Love the vacuum cleaner. Can’t determine if it has a dust bin stop and clean mode. It gets full and I have to check it half way through cleaning. I would recommend the device. 5 star for sure if the app would be faster and had a few more adjustments. Cleans very well. Nov 2019 update. Been working with support. A few firmware updates. But the app is still having delays and timeouts. The room layout or what it thinks a room is still inconsistent. The sample picture of a perfect room is not what I get. There is hope if they get the app working. Feb 2020 update. Worked with tech support and the 6.5 seems to be working. Room layout changes and split or merge rooms is nice now. Now the battery is draining faster and support is aware. They seem to take feedback well and get changes in. 3 stars now. Keep up the changes and I’ll keep testing.

Had a rocky start trying to pair the robot 360 S6 to my home network and having the 360 S6 app recognize the app. It required me to uninstall the app and reinstall the app and reset the robot vacuum. After that it paired flawlessly and has yet to lose connection with the robot. I can connect to the robot over cellular or on other Wi-Fi networks, so the robot vacuum can be controlled anywhere in the world. One thing to note is the remote control function requires both the robot and the device the app is running on to be on the same 2.4 GHZ Wi-Fi network. Unfortunately the app and robot does not support 5 GHZ Wi-Fi networks. Functionality, app is easy to use and all the functions work as advertised. This is one of the few robots that allows you to save up to 10 maps aka floor plans on the app. Also forever reason the robot loses the map you can easily recover the map through the app. I highly recommend this robot over the roborock s50, Neato Botvac and Samsung powerbots. Hopefully there will be regular updates to App more futures to an already future rich App.

I’ve had my robot for about a month now and it’s actually pretty amazing. This app allows you to see what its doing and unlike the iRobot you can tell it to block off areas or target specific areas. My app is not in another language like some of the reviews say, maybe they need to check their settings before complaining. I like you can schedule when you want it to clean and you can see past “maps” it’s done previously and select the one you want it to know. I’m giving it 4 stars mainly because occasionally my robot decides to take the map and rotate it and it becomes messed up. Sometimes it thinks it can see past walls and will jump back and forth from one corner to another until it can reach the invisible spot. But if you just reselect a correct map then it goes back to normal. Over all this is a perfect app to go with my robot. Make sure you’re WiFi is on a 2.6 not a 5.

I have the same issue as several other commentators. It can take me 15-20 minutes of constantly trying to get the robot to start cleaning. Sometimes it says it has timed out, sometimes it says the data is in the incorrect format and cannot be read, and sometimes it does nothing at all that I can see, the clean button just reverts frond its throbbing pressed state to normal without action. I am using the specify room cleaning. It cleans the whole house but there are excluded regions. If I knew what it would clean if I pressed the power button on the robot I would use that. Once you get it started the robot does a fantastic job.

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I’ll start off with saying that I absolutely LOVE the 360 S7. It works well, navigates efficiently, cleans effortlessly, is fairly quiet, battery lasts a long time, etc. However the app is TERRIBLE. It constantly times out when I try to use any of the function buttons. It is extremely slow to respond to button pushes, about 2/3 of the time it doesn’t even register. It takes forever to load the map and cleaning pathway. I’m surprised at how buggy this app is. I had an Ecovac that I returned because it didn’t have room mapping (which is extremely helpful) but that app was amazing compared to this one. Hopefully someone at 360 will take the time to improve the quality of this app to match the quality of the vacuum.