How to reply to negative reviews in Google Play and the App Store

App reviews are one of the key ways to drive installs — and negative app reviews will directly affect your app rating, reputation, and visibility in app stores.

In this guide, you will learn:

the reasons why negative reviews appear and how to fix that

how to respond to them so users will want to replace them with a positive rating

how to monetize them

You’ll also hear from industry leaders on how they treat negative reviews, and how they’re using them to build a better product.
We also releazed ready-to-use templates of replies to negative reviews inspired by market leaders.

Get your copy 😍

Find growth insights on our blog

WWDC 2024: Apple’s Big Reveal and What It Means for ASO and App Marketing Industry insights

WWDC 2024: Apple’s Big Reveal and What It Means for ASO and App Marketing

Integrating client feedback into your product roadmap App growth and ASO

Integrating client feedback into your product roadmap

Going toe-to-toe with the mobile game app giants App growth and ASO

Going toe-to-toe with the mobile game app giants

React to user feedback and market trends faster