App reviews are one of the key ways to drive installs — and negative app reviews will directly affect your app rating, reputation, and visibility in app stores.
the reasons why negative reviews appear and how to fix that
how to respond to them so users will want to replace them with a positive rating
how to monetize them
You’ll also hear from industry leaders on how they treat negative reviews, and how they’re using them to build a better product.
We also releazed ready-to-use templates of replies to negative reviews inspired by market leaders.