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SURE - Smart Home and TV Universal Remote

(225 517)
Price
Free
Category
House & Home
Last Update
Nov 25, 2019
Installs
10,000,000+

Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for SURE - Smart Home and TV Universal Remote

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

225 517

Avg rating,
total

⭐3.6

Description

3155 chars

SURE Universal is the world-leading and award-winning Universal Remote Control App for home entertainment and smart home. SURE can send music, videos and photos to a Smart TV and other smart media devices. Legacy devices are supported using Infra Red (IR) using <b> a phone with a built-in IR Blaster or a WiFi-to-IR converter (sold separately) </b>. You can also control your smart home devices with the power of your voice using SURE voice control. SURE Universal™ is truly an all-in-one home IoT solution – the soul of IoT.<br><br><b>★ SURE Universal™ Makes Your Smart Home Simple ★ </b><br>SURE Universal is easy to use! Within minutes of downloading, you can control your smart TV, media streamer, smart lights, air conditioner and more. <br><br><b>★ Voice Control ★ </b><br>Use voice commands inside the app! No need for integration with external voice assistants.<br><br><b>★ Media Player★ </b><br>Conveniently browse and play your music and video by folder. <br>SURE Universal media player supports all Popular Audio/Video formats. <br><br><b>★ Stream Photos and Videos from Your Phone to a Smart TV ★ </b><br>Stream audio, video and photos from your phone directly to your Smart devices with the built-in media player using WiFi and DLNA. Your favorite photos and videos look good on your phone, but they will look spectacular on a large, high-resolution TV screen. <br><br><b>★ File Copy with Shared Network ★ </b><br>Copy files from shared folders in a local network to your mobile device and from your mobile device to a local network.<br><br><b>★ SURE Universal - How it Works ★ </b><br>SURE Universal works best on smartphones equipped with an Infra-Red (IR) blaster. For phones with no IR, you can use a Broadlink WiFi-to-IR converter (https://www.sureuniversal.com/ir-solution/) to enjoy all of the features. Using WiFi, you can control numerous smart TVs and media streamers, such as Samsung, LG, Android, Roku, Kodi, and Amazon FireTV. <br><br><b>★ SURE Customer Support ★</b><br>We are here anytime to answer all customer requests and suggestions. Please write a review on the Google Play Store or email us at support@sureuniversal.com.<br><br>We maintain a large database of approximately one million IR appliances, however, some devices may be missing. If you can’t find your device, please send your device brand and model information to us at support@sureuniversal.com.<br><br>For more information please visit: https://www.sureuniversal.com/support-training<br><br><b>★ User Permissions ★</b><br>We have a strict privacy policy (see the web site link below), with no unauthorized access to user data, and no sign-in required to operate the remote control. When installing we ask user permissions for the following:<br><br>1. Identity - for billing in case you want to subscribe to the ad-free version<br>2. Location - For advertising and future IoT <br>3. Photos/Media/Files - for streaming media from the phone to a Smart TV<br>4. Microphone - access to the microphone for voice commands<br>5. WiFi - for connecting to a Smart TV<br>6. Device ID &amp; Call Info - for muting a Smart TV when your phone rings (enabled via settings)

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Carlos Rojas
Dec 31, 2019

The app is very good, it has a lot of brands and works fine with the IR blaster but now I'm having an issue since last update. I have been controlling an AV receiver from the brand Technics, always turning it on and off and changing into the functions just fine. But now the power button seems to be gray and I'm not able to turn it on and off. If I try to add it again while choosing the remote from the list I can turn it on and of, but when adding it the power button turns gray. Is this normal?

Eric Bewley
Dec 08, 2019

This remote app was ok at first, though I felt it took too much effort to set up devices if common brands. After recent updates to the app, the app has lost ALL previously defined devices, and now some of the most common device brands don't even show, such as Samsung under TVs, and Some under streaming devices. I recommend you go with one which will remain stable and consistent.

Ahmad Dan-Hamidu
Dec 13, 2019

In a previous version of this app, I was made to understand that once signed in, I could backup my device profiles (for later restoration...when needed). Now that I've reinstalled the app after resorting my phone, restoration of my backup isn't possible. Looks like I'll have to replace SURE with PEEL.

C M
Nov 21, 2019

It used to be a great app but lately the app doesn't even open. When I click on the app something black opens up and in a moment it closes down. That's it. No matter what I try to do. I have tried uninstalling and reinstalling, clearing cache and user data. But the problem persists. I have a redmi Note 5 pro.

Nick Ratchko
Dec 01, 2019

This app used to work great: fairly unobtrusive ads, large list of devices that were easy to add, etc. None of the TVs in the house are wifi capable so all I needed was a simple IR remote app and this worked perfectly. For some reason, this wasn't good enough for this company, so they've apparently broken their app for a shipload of users such as myself. TV brands the app used to support? Not anymore if you own something like a Sanyo, that's gone now. So screw me, I guess. Way to tank your app.

CSR Racing 2

About SURE - Smart Home and TV Universal Remote

Developed by SURE Universal Ltd..

SURE - Smart Home and TV Universal Remote is ranking in   House & Home

Last update was at Nov 25, 2019and the current version is 4.24.128.20191124.

SURE - Smart Home and TV Universal Remote was downloaded 10,000,000+ times.

SURE - Smart Home and TV Universal Remote was downloaded

To see all other keys and revenue click here com.tekoia.sure.activities

SURE - Smart Home and TV Universal Remote have a 225 517a user reviews.

SURE - Smart Home and TV Universal Remote was released in the ​Google Play Store. It is developed by SURE Universal Ltd., who have also released the following apps.

SURE - Smart Home and TV Universal Remote has 225 517 user reviews. SURE - Smart Home and TV Universal Remote has an average rating of . ​The latest version of SURE - Smart Home and TV Universal Remote 4.24.128.20191124​ ​​was ​released on ​.

You can download SURE - Smart Home and TV Universal Remote ​here.

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