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I love my Sideline, . I get a different ringtone so I know which line is calling. I also changed phone services from my main phone number to a different carrier. When I done that sideline wouldn't ring but everything else worked. I emailed for help, response was fast. We continue to email back and forth a couple of times because I needed phone free if I needed to do anything on my end to help. It was a simple reboot on their end. All fixed ready to go. I highly recommend them!
Outgoing calls and SMS work reliably. Incoming calls sometimes show a Texas number that I don't recognize, but it ends up being a known contact with a number that I do recognize. Basically, incoming caller ID is not reliable. Incoming SMS works reliably, however, MMS doesn't display animated GIFs. Call audio quality sometimes has a noticeable delay similar to VoIP delay, I assume the calls are POTS to VoIP to POTS on the backend. When this happens, I call back. Overall, better than two phones!!!
Simply Prefect. Exactly as it says. Dont have to go through complicated settings just to make it work. But has enough setting to manage it the way you need it to. It's like having two phones In one. Love that you can clearly tell when Sideline # number is calling from your carriers # number. Makes picking up the business easy to answer in more of a professional manner.
This app is handy bit has some definite shortcomings. 1. Not able to separate out contacts (must add business to personal) 2. Unable to answer calls without selecting "1" on the keypad. If this feature is turned off, unanswered calls are directed to personal voicemail vs. Sideline voicemail. Note: this makes hands free (like driving and answering business calls) very difficult. 3. Advertising texts. Sideline chooses to send texts about donating to sponsored charities and such. Very annoying!
We use it as a supplemental method of communication for our customers. They can text in, exchange pics and of course call, if need be. We have it setup as a team phone number so that our employees can collectively respond. It becomes a first-available situation when employees are responding to customers. The ability for everyone to read the exchanges ensures we are all on the same page. I have a wishlist for Sideline for a few extra settings options but overall it's great and gets the job done.
Developed by the Pinger, Inc - Second Phone Number App,
Sideline - Get a Second Number for a Business Line has 59 710 user reviews.
Sideline - Get a Second Number for a Business Line has an average rating of 3.7.
The latest version of Sideline - Get a Second Number for a Business Line (3.56) was released on Dec 16, 2019.
Sideline - Get a Second Number for a Business Line was downloaded 5,000,000+ times.
You can download Sideline - Get a Second Number for a Business Line here:.
with their customers with a dedicated second phone number that gives out your professional caller ID - and keeps your professional second line separate from your private one.
By creating a custom business number, Sideline gives professionals like you the chance to connect with customers, build your small business, and manage all your contacts and communications quickly and easily. Basically, you get your own dedicated, personal work number without the hassle of buying a second phone.
Sideline is your second line designed for professionals - and gives you amazing features like:
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