Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.7Objective The RTA Dubai Drive application is exclusively designed to provide a personalized experience for Road Users, Car Owners and Driving License Holders in Dubai, to help meet their needs. It helps you manage your Driving License, Vehicles, Fines, Parking, Salik, Plates and Certificates. Our commitment to you is to make ‘Dubai Drive’ the best companion for all road users ensuring Safe and Smooth Transport for all. Impact Eliminate Customer Site visits to RTA offices and reduce service time dramatically. Positive impact on users as they will be able complete this transactions and service through online channel from anywhere and at any time and save them time and efforts. App Services Parking Section • Click n Park • Remember My Parking Location • Top up Parking Balance • Find Parking • Parking History Vehicles Section • Book appointment for vehicle testing • Change vehicle ownership • Vehicle ownership certificate • Vehicle clearance certificate • Vehicle inspection waiting time • Renew vehicle registration • Replace vehicle registration • Tourism certificate • Update registration information • Insurance refund certificate • Validate document Driver Section • Learner journey • Driving Test Appointment • International Driving License • Transferring Driving License From/To Dubai • Driving Experience Certificate • Non-Holding Driving License Certificate • Permit for training women by male instructor • Transferring learning file from driving institute to another driving institute • Replace Driver License • Renew Driver License Salik Section • Recharge Salik account • Manage Salik vehicles (View, Add, Remove) • Violations & Disputes • Recharge history • Activate a Tag • My Salik Trips • Salik Locations & Gates • About Salik Plates Section • Purchasing distinguished licence plate • Plate number booking renewal • Deposit insurance amount • Apply for luxury front plate • Applying for participating in an open license plate auction Document Validation • Check RTA issue document/certificate validity App Wow Features • Easy registration through the App or RTA web portal to access all RTA apps with the same credentials • Login to the app using UAE PASS (single sign on for all government entities in Dubai) • Capability to personalize the app, add your picture and organize the app to your needs showcasing the service that you use the most • Use secure government payment gateway DubaiPay to pay for all RTA services online and through the app • “My Docs” providing a digital version of your valid driver’s license, vehicle registration cards & purchased special car plate number certificates, you can use this as an official document with other entities such as Dubai Police • 24/7 Live chat allows you to contact the RTA customer service agents instantly • View recent transactional activity such as any Parking tickets and Salik recharges • Green Points – offers the ability to earn green points with every mobile transaction you perform via the app, points make prizes! • Inquire and pay for all your fines (Traffic, Parking & Salik) in one app • Find the latest fuel pump prices per liter at your finger tips • Locate the closest RTA center using GPS functionality, where you can use the maps to navigate or call a center or RTA partners for vehicle testing • Send us feedback at any time with anything you desire, we are here to listen and learn
