User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Every other it me I try to use it I have to reinstall it. I keep getting errors. Works only half the time. Edit: App no longer works at all hasn't worked for 2 weeks as of this post. I don't want to reinstall the app every time to fix it. Also clearing the cache only worked once. Clearing it any more never worked
This app worked when first installed at the beginning of the year. Edit:I keep seeing McDonald's suggest customers use their data instead of McDonald's wifi. Ridiculous. At first it would just refuse to send my order and I could show them my order number in person. I have uninstalled and reinstalled, changed every setting related to location, wifi, Bluetooth, data, app allowances, and the app refuses to work. Won't even load the menu any more, just states that it's temporarily unavailable.
App frequently doesn't work, even when updated. Hard to find breakfast menu on latest version. Curbside ordering is a great concept. However there are too few spots at most restaurants, and are usually taken by people dining in. Also lacks communication with staff, as I have had to go into the restaurant to find my order at the counter and watched staff walk car to car asking who ordered what. Needs work...
Edit 9-27-19... called the number 2 days ago, verified info McDonald's already had, was told they'd look into it further and prioritize the issue, still haven't heard back. Today's update still hasn't fixed the all day breakfast issue! Can't order all day breakfast at any location. Called the customer service number 2 weeks ago and was told the team would look into it and email me their findings. Haven't heard back and this most recent update hasn't fixed the issue. Very upsetting.
The App keeps on crashing. Need to uninstall and reinstall to try to make it work. When it works, the ordering experience is good. Improvement needed!
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