Freshdesk - Customer Service Software

Freshdesk Inc. is a leading provider of cloud-based customer support software. Freshdesk’s flagship product allows organizations to support their customers through emails, phone, websites, forums and social media channels. With powerful features, an easy-to-use interface and a freemium pricing model, Freshdesk is used by more than 20,000 organizations, ranging from startups to enterprises. The Android app lets support teams answer queries, resolve tickets and continue delivering exceptional support experiences even when they’re on the road.Highlights:- Highly customizable to fit disparate ticketing, automation and portal branding needs.- Built-in integrations with over 35 business apps & platforms: Salesforce, SugarCRM, Zoho CRM, Nimble CRM, LogMeIn Rescue, Freshbooks, Shopify, iContact, Screenr, Pivotal Tracker, Jira, Olark, SurveyMonkey, MailChimp, ConstantContact, Google Contacts, Google Apps, Zapier etc.- Built-in game mechanics (leaderboards, badges & quests) that motivate a happy workforce to align with business goals- Native mobile apps on Android and iOS.- Available in over 18 languages.