Reputation Management: The Key to Acquiring Your Customers and Gaining Their Loyalty
Reputation management is critical to growing a business. A positive brand reputation builds loyalty and increases customer confidence in your brand and product, ultimately driving sales and bottom-line growth.
In today’s competitive environment, brand reputation management has become a bigger priority for companies, especially when conversations about your brand take place on a 24/7 basis. Your brand must be recognized and positioned as a knowledgeable, industry-leading resource and solution for your customers on social media, online forums, blogs, news sites, search engines, app stores, and other Internet sources.
By the end of this webinar, you'll:
- Discover best practices for tracking and responding to customer reviews across various platforms, including Google Play, AppStore, and more.
- Learn the importance of tracking and replying to reviews for product reputation management.
- Understand the importance of social tracking and how to use social media to monitor your online reputation
- Learn strategies for managing your product reputation, including responding to negative feedback and leveraging positive reviews to attract new customers.
Here are some resources you can check before the webinar:
New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews
Guide to Brand Monitoring + TOOLS [2023 update]
Take advantage of this opportunity to learn from our experts and gain valuable insights into reputation management. Register now to secure your spot!!
Customer Success Manager at AppFollow
Product Marketing Specialist at BRAND24