[Recording] Reputation Management: The Key to Acquiring Your Customers and Gaining Their Loyalty

[Recording] Reputation Management: The Key to Acquiring Your Customers and Gaining Their Loyalty

Reputation management is critical to growing a business. A positive brand reputation builds loyalty and increases customer confidence in your brand and product, ultimately driving sales and bottom-line growth.

Brand reputation management has become a bigger priority for companies, especially when conversations about your brand take place on a 24/7 basis. Your brand must be recognized and positioned as a knowledgeable, industry-leading resource and solution for your customers on social media, online forums, blogs, news sites, search engines, app stores, and other Internet sources.

By the end of this webinar, you'll:

  • Discover best practices for tracking and responding to customer reviews across various platforms, including Google Play, AppStore, and more.
  • Learn the importance of tracking and replying to reviews for product reputation management.
  • Understand the importance of social tracking and how to use social media to monitor your online reputation
  • Learn strategies for managing your product reputation, including responding to negative feedback and leveraging positive reviews to attract new customers.

Here are some resources you can check before the webinar:

New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

Guide to Brand Monitoring + TOOLS [2023 update]

Take advantage of this opportunity to learn from our experts and gain valuable insights into reputation management. 

Watch the full webinar here:

Speakers:

Dana Pavel

Dana Pavel

Customer Success Manager at AppFollow

Waleria Pagowska

Waleria Pagowska

Product Marketing Specialist at BRAND24

Check other webinars:

AppFollow Academy Sessions: 5 Star Reply Strategy

AppFollow Academy Sessions: 5 Star Reply Strategy

Your ratings and reviews have a tremendous impact on the success of your app. November 15 - 10:30 E...

Esteban Quevedo
Esteban Quevedo
AppFollow Academy Sessions: Understanding your Google Play Data

AppFollow Academy Sessions: Understanding your Google Play Data

Learn how App Store and Google Play ratings work.

Esteban Quevedo
Esteban Quevedo
[Recording] Revolutionize your business with competitor and market intel

[Recording] Revolutionize your business with competitor and market intel

Discover how to gain a competitive edge and revolutionize your business with the power of competitor...

Olivia Doboaca
Olivia Doboaca

Let AppFollow manage your
app reputation for you