Customer is king, it’s true. However, it is only a functioning government if you listen to them—the right way. That’s why we're excited to team up with Alchemer for an awesome webinar perfect for people in marketing, product development, and customer service. If you're all about using customer feedback to boost your sales and improve your apps, you'll love this!

Meet the experts:

• Karen Taborda, Customer Growth Team Lead with AppFollow
• Robi Ganguly, Founder and GM of Alchemer Mobile

Topics:

• Expert strategies for responding to positive and negative feedback
• The role of personalized responses in building customer relationships (spoiler: it’s critically important)
• Utilizing customer feedback to steer the direction of your product roadmap
• Establishing the “feedback loop” between you and your customers
• Dodging common mistakes, tracking the right things, and making moves that link to higher revenue

What you'll gain:

• Insights into customer feedback, how to handle it, and how to capitalize on it
• Answers to questions you might have during the Q&A session
• Strategies for 2024 that will positively impact your app’s growth vector