针对所有计划

支持所有商店:
与您选择的服务整合: 查看所有的整合列表
方便的电子邮件报告:
每日/每周/每月

Your’re in good company

These teams also choose AppFollow

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow工具可有效节省时间!只需三天的时间即可使评论处理数量增加2.3倍。我们减少了鼠标点击的次数,现在有更多时间来处理重要反馈:更新和精选评论。

Kim Bokyung 客户支持经理 Bitmango
Read case study

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

满足ASO、产品和支持需求的灵活工具。在公司里,我们使用AppFollow与ASO和支持部门合作,同时用来监视我们的竞争对手。我认为公司将该应用不同方面的功能整合在一起使用是一件很棒的事,方便不同的团队共享相同的工具和数据。

Catherine Sibirko ASO专家 Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
Read case study

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

与商店控制台相比,AppFollow可帮助我们以更迅速、更轻松和更简单的方式与客户互动。使用该平台6个月后,我们取得了巨大成功,预估投资回报率为850%。

Ashley Yap 客户服务经理 Turbo VPN
Read case study

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

定价常见问题

什么是高级计划?

Premium (Indie & Companies) plans are customised plans which depend on the number of apps, keywords, replies to reviews and team members. You may other features to your subscription, e.g. Help Desk integrations.

什么是企业计划

企业计划是一项定制计划,可跟踪大量的数据且没有任何限制。它包括高级计划的所有内容,同时还配有一名私人账户经理、可单一登录(SSO)、提供专属实例和自定义功能。

怎么支付?

When you choose a plan, we’ll ask you to pay for the subscription in advance with your credit card. You can select whether you want to pay for a month or the whole year.

我可以用发票支付吗?

Invoice payment is available for companies. To request it please contact our support team.

什么是免费计划?

免费计划允许多名用户访问2个国家内2个app的用户评论、更新和排名,同时每月还提供约20个已选关键词的数据,并可回复20条评论。此外,您还可以设置所有的服务整合和电子邮箱报告。

如果我想要跟踪更多的单位呢?

If you can’t find a good fit among plans you offer, we’ll create a custom offer for you. Please contact us.

您接受什么样的支付方式?

We accept VISA, MasterCard and American Express from any country. If you’d like to pay via other billing system, contact us.

怎么按年支付?

如果您选择按年付费,提前付款可获得15%的折扣。

需要更多信息?
请查看我们的 帮助中心.

针对所有计划

支持所有商店:
与您选择的服务整合: 查看所有的整合列表
方便的电子邮件报告:
每日/每周/每月

定价常见问题

什么是高级计划?

Premium (Indie & Companies) plans are customised plans which depend on the number of apps, keywords, replies to reviews and team members. You may other features to your subscription, e.g. Help Desk integrations.

什么是企业计划

企业计划是一项定制计划,可跟踪大量的数据且没有任何限制。它包括高级计划的所有内容,同时还配有一名私人账户经理、可单一登录(SSO)、提供专属实例和自定义功能。

什么是免费计划?

免费计划允许多名用户访问2个国家内2个app的用户评论、更新和排名,同时每月还提供约20个已选关键词的数据,并可回复20条评论。此外,您还可以设置所有的服务整合和电子邮箱报告。

如果我想要跟踪更多的单位呢?

If you can’t find a good fit among plans you offer, we’ll create a custom offer for you. Please contact us.

怎么支付?

When you choose a plan, we’ll ask you to pay for the subscription in advance with your credit card. You can select whether you want to pay for a month or the whole year.

您接受什么样的支付方式?

We accept VISA, MasterCard and American Express from any country. If you’d like to pay via other billing system, contact us.

怎么按年支付?

如果您选择按年付费,提前付款可获得15%的折扣。

我可以用发票支付吗?

Invoice payment is available for companies. To request it please contact our support team.

需要更多信息?
请查看我们的 帮助中心

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