Double win! We increased the limits for Essential, Startup, and Growth plans, and you can buy them with a discount in July! Check out our pricing

针对所有计划

支持所有商店:
与您选择的服务整合: 查看所有的整合列表
方便的电子邮件报告:
每日/每周/每月

Your’re in good company

These teams also choose AppFollow

When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich, Customer Support Manager at Discord

Flexible tool that meets the needs of ASO, Product, and Support. In our company, we use AppFollow to work with ASO and Support, as well as for monitoring our competitors. I think it’s great that the company combines different areas of your app, so that different teams can share a single tool and data.

Catherine Sibirko ASO Expert at Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at Wrike

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

定价常见问题

什么是高级计划?

Premium (Indie & Companies) plans are customised plans which depend on the number of apps, keywords, replies to reviews and team members. You may other features to your subscription, e.g. Help Desk integrations.

什么是企业计划

企业计划是一项定制计划,可跟踪大量的数据且没有任何限制。它包括高级计划的所有内容,同时还配有一名私人账户经理、可单一登录(SSO)、提供专属实例和自定义功能。

怎么支付?

When you choose a plan, we’ll ask you to pay for the subscription in advance with your credit card. You can select whether you want to pay for a month or the whole year.

我可以用发票支付吗?

Invoice payment is available for companies. To request it please contact our support team.

什么是免费计划?

免费计划允许多名用户访问2个国家内2个app的用户评论、更新和排名,同时每月还提供约20个已选关键词的数据,并可回复20条评论。此外,您还可以设置所有的服务整合和电子邮箱报告。

如果我想要跟踪更多的单位呢?

If you can’t find a good fit among plans you offer, we’ll create a custom offer for you. Please contact us.

您接受什么样的支付方式?

We accept VISA, MasterCard and American Express from any country. If you’d like to pay via other billing system, contact us.

怎么按年支付?

如果您选择按年付费,提前付款可获得15%的折扣。

需要更多信息?
请查看我们的 帮助中心.

针对所有计划

支持所有商店:
与您选择的服务整合: 查看所有的整合列表
方便的电子邮件报告:
每日/每周/每月

定价常见问题

什么是高级计划?

Premium (Indie & Companies) plans are customised plans which depend on the number of apps, keywords, replies to reviews and team members. You may other features to your subscription, e.g. Help Desk integrations.

什么是企业计划

企业计划是一项定制计划,可跟踪大量的数据且没有任何限制。它包括高级计划的所有内容,同时还配有一名私人账户经理、可单一登录(SSO)、提供专属实例和自定义功能。

什么是免费计划?

免费计划允许多名用户访问2个国家内2个app的用户评论、更新和排名,同时每月还提供约20个已选关键词的数据,并可回复20条评论。此外,您还可以设置所有的服务整合和电子邮箱报告。

如果我想要跟踪更多的单位呢?

If you can’t find a good fit among plans you offer, we’ll create a custom offer for you. Please contact us.

怎么支付?

When you choose a plan, we’ll ask you to pay for the subscription in advance with your credit card. You can select whether you want to pay for a month or the whole year.

您接受什么样的支付方式?

We accept VISA, MasterCard and American Express from any country. If you’d like to pay via other billing system, contact us.

怎么按年支付?

如果您选择按年付费,提前付款可获得15%的折扣。

我可以用发票支付吗?

Invoice payment is available for companies. To request it please contact our support team.

需要更多信息?
请查看我们的 帮助中心

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