[Recording] The magic numbers behind great player experiences
It takes a village to create an amazing player experience. And a seamless collaboration of various teams from Product to Support. It also crucial to identify how to measure the success of this collaboration and set proper KPIs. If chosen right they can help you identify the overall health of your game and player experience.
Join us, our partners Helpshift and Gram Games Product Manager Elvan Güleç and Customer Support Manager Sibel Piroğlu, to explore the magic metrics that inform game development.
In this webinar, you will learn:
- How to build a seamless collaboration between Product and Support teams;
- Joint KPIs you should track;
- How product and support share data across the player lifecycle—from concept to post-launch and through the life of the game.