Sign up for free. Scale with success.
Understand and elevate your app's reputation with all the crucial tools at your fingertips.
Monitor & Engage. Take the next step into how your business tracks and works with user ratings and reviews.
Get a taste of AppFollow's functionalities
Unified reply to review management dashboard
Tracking how your reply strategy affects app performance
Reviews analysis, Tags chart, Replies сhart, limited data export & API
Slack, Discord, Telegram, MS Teams, Zendesk, etc.
Helping teams like
The foundational infrastructure to get you started
Customized, accurate replies generated by AI
Competitor feedback analysis of up to 10 competitor apps
Automated replies translation to all major languages
Helpshift, Freshdesk, Intercom, Help Scout, etc.
Helping teams like
App review management for scaling businesses
Manually report offensive reviews
AI replies prompts and alternatives suggestion
Full competitor feedback analysis of up to 30 competitor apps
Agent performance, Full data export & extended API
Slack, Telegram, email
Helping teams like
Sophisticated set-up for large teams & big companies
Semantic analysis & Phrase analysis
Auto-tags, Auto-replies, Bulk actions for tags, replies, statuses
Apple Arcade, Google Play Beta, Huawei App Gallery, Samsung Galaxy
Automation performance, Advanced agent performance, Full API methods
Tableau, Advanced Zendesk integration, Salesforce
Helping teams like
VAT is not included. Prices are per month for the annual subscription period (10% savings).
All plans include App Store & Google Play data sources, unlimited workspaces, and all countries.
Сustomize your paid plan with optional add-ons:
Boost efficiency with automation performance: auto-tags, auto-replies, and bulk actions.
Decipher app store reviews, uncover trends, enhance user satisfaction, drive growth.
Custom data sources
Unlock more insights with Apple Arcade, Google Play Beta feedback, Huawei App Gallery.
Single sign-on (SSO) for increased productivity and reduced help desk costs.
Turn your data into dynamic dashboards and impactful reports in seconds.
How does 10-day trial work?
The free trial period allows you to use premium AppFollow features for 10 days for free. The list of features available for trial depends on the features included in the selected plan. You can get started with a free trial by creating an account.
What happens at the end of my trial?
At the end of your trial, you can choose to subscribe to a plan and continue using our services. If you decide not to subscribe to a paid plan, your account will simply downgrade to a free plan, and you can enjoy our limited feature set forever.
What is a Free plan?
The Free plan is a multi-user access to user reviews, updates, and ranks that allows you to track 2 apps, 1000 keywords for all countries, and invite up to 5 team members to your account. Additionally, you can set up all integrations and email reports.
How do I upgrade/downgrade my subscription?
If you want to change your subscription type and upgrade to a different plan, you can do this on the Subscription page or by contacting our support or your Account Manager.
How do I cancel my subscription?
You can cancel your subscription on the Subscription page or by contacting your Success Manager. If you used a paid plan but changed your mind, you can downgrade to a Free plan and use it for as long as you need.
What is a Business plan?
A Business plan is customized for tracking a significantly larger amount of data without limits. It includes all Business plan features, professional services onboarding, a dedicated success manager, security check, Single Sign-On (SSO), dedicated instances, and custom features implementation.
What payment methods do you accept?
We accept VISA, MasterCard, and American Express. We offer invoice billing on annual Business plans. If you need to pay by invoice or wire transfer, please reach out to your account manager or our Support team.
Is VAT included?
The above prices do not include VAT. If you are located within the European Union, we are legally obliged to charge VAT at the prevailing rate for our location.
Can we customize a plan for our needs?
If you want to change your plan's reply limits, add more apps, enable additional features, or increase the number of users, your account manager will help you customize your plan.
What if I want to increase my limits?
If you can’t find a good fit among the plans you offer, we’ll create a custom offer for you. Please contact us.
In which plan can I set up integration with other tools and helpdesks?
In all of our plans, you have the ability to establish email integrations with platforms such as Slack, Discord, Zendesk, and more. However, if you require native app integration, you'll need to opt for the Business plan.
Is training/onboarding included?
Users subscribed to our Business plan have the advantage of onboarding with our expert Professional Services Team. For those on other plans, our comprehensive Help Hub offers self-service onboarding resources to guide you through the process.
Is customer service included?
For those subscribed to the Essential and Team plans, email support is readily available. If you opt for the Business plan, you'll benefit from a dedicated Success Manager and receive priority support for all your inquiries.
Do you have special offers for students and non-profits?
Yes, we do have special offers for students and non-profit organizations. To discuss this further and learn more about our tailored plans, please contact us.