Build a data-driven app strategy to get your app to top charts. Track reviews, downloads, revenue, and uninstalls of your apps.
Get a full reviews analysis: user sentiment, ratings, feedback by version, country and more.
Sort through user reviews and respond to them from Zendesk, Salesforce, Slack and other integrations.
Find insights for building an app users will love. Analyze your and competitors' apps to find what features their users miss the most.
Detailed and a bird view on user feedback
See a full picture on our Reviews Dashboard or dig deeper analyzing each review and rating separately.
In-depth analysis of user reviews
Monitor and analyze user reviews by app version, country, rating and changes. Save time on looking for a reviews with smart filters and tags. Understand user feelings with Semantics Analysis.
Suitable pricing after a free premium trial
Our pricing considers the needs of different companies, covering everyone from indie developers to start-ups, medium- and large-scale businesses.
Easy integration with helpdesks and other services
Track your critical data or interact with users right in Slack, Intercom, Salesforce, Zendesk and 30+ more services
#1 Mobile Customer Support Tool
Analyze user concerns, assign them to the right teams and increase user satisfaction, app rating and downloads conversion
Service for each stage of app lifecycle
AppFollow has tools for user review management, customer support, ASO and app performance analysis. Use it to drive app growth at every stage of your app lifecycle.
See why AppFollow is the best alternative to Appbot:
|Stores||App Store, Google Play, Mac App Store, Microsoft Store, Amazon||App Store, Google Play, Mac App Store, Microsoft Store, Amazon|
|Reply-to-Reviews Directly From Dashboard|
|Reply-to-Reviews in Integrations||
App Store, Google Play, Mac App Store, Microsoft Store, Amazon
Google Play, Microsoft Store
Supports 31 languages
|App version analysis|
|Frequently mentioned keywords|
|Integrations||30+ and more||11|
Yes, in beta.
Write us to try
|Featured apps & games|
Slack & Email
|Google Sheets add-on|
|Top Charts Ranking|
App Store Connect & Google Play
Up to 2 apps and all countries
|Indie & Small Businesses||From $23/month||From $49/month|
|SMEs||From $69/month||From $99/month|
|Enterprise||Contact us||From $199/month|
When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.
앱 팔로우로 시간을 절약하세요! 처리 리뷰 수를 2.3배 늘리는데 단 3일이 걸렸습니다. 소모적인 마우스 클릭을 줄이고, 중요한 피드백 (업데이트 및 기능 리뷰)에 대한 작업 시간을 늘릴 수 있습니다.
Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.
ASO, 제품, 서포트의 요구를 충족시키는 유연한 도구입니다. 저희 회사는 ASO와 서포트는 물론, 경쟁사를 모니터링 하기 위해 앱 팔로우를 사용하고 있습니다. 회사가 앱의 영역을 결합해 서로 다른 팀이 하나의 도구와 데이터를 공유할 수 있는 것이 좋다고 생각합니다.
Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.
Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).
앱 팔로우는 스토어 콘솔과 비교시 더 빠르고, 쉽고, 간단한 방법으로 고객과 상호 작용합니다. 6개월 동안 플랫폼을 사용한 후, 추정 ROI가 850%로 나타났습니다.
We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.
In the meanwhile, check latest insights
on mobile business
AppFollow의 가이드 : 앱이나 모바일 게임을 개선하고 더 많은 사용자를 유치하기 위해서 무엇을 해야하나
추천 앱과 게임은 공통점이 있지만, 추천 상태가 항상 최상의 결과인 것은 아닙니다.