Over 100,000 mobile leaders from
all over the world trust AppFollow
with their growth

“AppFollow has a great product, Customer Support, and Customer Success teams. As a result of this partnership with the AppFollow team, we’ve been able to build stronger relationships with our customers.

Tolya Filippov Cross-device Product Manager at Miro
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estimation stars
G2 badges

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollowは各ストアの機能と比べてより早く、簡単でシンプルに顧客対応をすることができます。このプラットフォームを6ヶ月使っていますが、投資利益率は約850%となっており、成功を実感しています。

Ashley Yap カスタマーサービスマネージャー Turbo VPN

AppFollowのツールは効果的且つ時間を節約できます!たった3日間で処理済みレビュー数を2〜3倍に増やすことができました。無駄を減らすことができ、より重要なフィードバックに時間を割けるようになりました。

Kim Bokyung カスタマーサポートマネージャー Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

ASO、プロダクト、サポートのニーズを満たす柔軟なツールです。私たちの会社では、AppFollowを利用してASO、サポート、競合他社のモニタリングを行っています。アプリの機能を組み合わせて、社内の異なるチームが1つのツールやデータを共有できるのは素晴らしいと思います。

Catherine Sibirko ASO エキスパート Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

AppFollow allows us to track app review volume and ratings over time, Semantics Analytics for tracking trending topics and sentiment for review insights reporting. I highly recommend the service if you need an effective product for app review management with detailed access to dashboards and reporting!

Jennifer Wang Director of Operations at Techstyle

“We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.”

Meagan Allers Customer Success at Marco Polo
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Start saving your time
and resources with
AppFollow today

“Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.”

Ekaterina Savelieva Head of Support at Joom
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About us on G2

4,5
Rishabh G Sep 5, 2020
Helped me in Keyword Analysis, knowing what my competitors are doing

- Competitor Timeline
- Keyword Analysis
- App Update Timeline
- Keyword Spy

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5
Dmitry P Jun 23, 2020
Strongly recommended tool for marketing and CE

Got almost all the features to reply to users' reviews. Using tags is very helpful to understand what difficulties users are facing and what should be improved.

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4,5
Jakub T Sep 8, 2020
Best tool for app optimization

Easy and quick overview of all the information I need. i can track several apps and simply switching between them. In one place, I can see the ratings and their chart in time for selected time period, which is great.

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4
Kenneth, Wing Hoi C Oct 12, 2020
Super Powerful ASO for Startup

A useful tool for optimizing ASO especially the keyword suggestion and keyword spy. Amazing UI, really useful, complete set of tools to help marketers to find the right way to promote the app.

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料金

wave   無料プラン
$ 0 /月
初めての方におすすめです
ok   プレミアムプラン
から   $ 55 /月
無料で登録
hands   企業プラン
カスタム料金
中規模および大規模チーム向け
お問い合わせ
wave   無料プラン
$0   /月
初めての方におすすめです
始めましょう
ok   プレミアムプラン
から $55   /月
無料で登録
プランを選択
raised_hands   企業プラン
カスタム料金
中規模および大規模チーム向け
お問い合わせ もっと見る  

Prices are per month for the annual subscription period.

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