Mobile Game Analytics and Review Monitor

Use AppFollow to improve your game ASO and rating, increase user retention and monitor game analytics
in Slack, Discord, Helpshift, Zendesk and more.

Save time by tracking mobile game analytics
from the major app stores in one place

Save time by tracking mobile game analytics<br> from the major app stores in one place
Analyze your game’s sales and installs with an automated reports sent to your Slack or email.
Receive reports about Top Charts rankings, keywords, reviews, rating changes and featured breakdown in Slack and email.
Monitor your Subscriptions in our dashboard or your inbox.
Monitor and analyze user feedback when launching new features worldwide.

Increase your game's organic installs by improving ASO

Track keyword performance: suggestions, quality scores, and app installs.

Preview your game page in the App Store before publishing it to make sure it converts better.

Gain insights on your competitors to become the strongest player on the market.

Build custom reports on app's critical data the way you need it.

Be notified when you or your competitor gets featured in App Store or becomes Game of the Day, one day in advance.

Track ASO KPIs to measure success of your organic user acquisition strategy.

Analyze and reply user reviews
to improve your product and increase user loyalty

Analyze and reply user reviews<br> to improve your product and increase user loyalty
Aggregate, analyze, and manage user reviews from any country in any language.
Reply to app reviews immediately from Slack, Zendesk, Helpshift, Discord. Don’t leave the services you love.
Save time when managing your reviews with auto-replies, auto-tags, auto-translation, and automated reporting of spam and offensive reviews.
Use reviews analytics & semantic analysis to have a full picture of your players’ mood and analyze issues in bulk.

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollowのツールは効果的且つ時間を節約できます!たった3日間で処理済みレビュー数を2〜3倍に増やすことができました。無駄を減らすことができ、より重要なフィードバックに時間を割けるようになりました。

Kim Bokyung カスタマーサポートマネージャー Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

ASO、プロダクト、サポートのニーズを満たす柔軟なツールです。私たちの会社では、AppFollowを利用してASO、サポート、競合他社のモニタリングを行っています。アプリの機能を組み合わせて、社内の異なるチームが1つのツールやデータを共有できるのは素晴らしいと思います。

Catherine Sibirko ASO エキスパート Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom
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The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollowは各ストアの機能と比べてより早く、簡単でシンプルに顧客対応をすることができます。このプラットフォームを6ヶ月使っていますが、投資利益率は約850%となっており、成功を実感しています。

Ashley Yap カスタマーサービスマネージャー Turbo VPN
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We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

AppFollow allows us to track app review volume and ratings over time, Semantics Analytics for tracking trending topics and sentiment for review insights reporting. I highly recommend the service if you need an effective product for app review management with detailed access to dashboards and reporting!

Jennifer Wang Director of Operations at Techstyle
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Boost your game growth with AppFollow