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AppFollow vs Apptopia

Here at AppFollow, we understand how to make mobile app growth easy, fast, and cost-effective. We’re passionate about mobile analytics and go hand-in-hand with app store’s changes to provide you with the most accurate tools and insights.

AppFollow's particular strengths are:

AppFollow's particular strengths are:

Unified dashboard – app stats and comparing against competitors from all stores in one place

Superb ASO analysis tool for tracking app performance without switching between consoles

AppFollow is the only ASO tool that shows Featured Stories, In-apps, and Bundles in Search results

A unique review management system gathers reviews from all apps and addresses them in one place
Exceptional client-orientation

Exceptional client-orientation

Handy reports – you get notified about apps featured in the App Store 1 day before it happens

Advanced customization – we can develop tools based on your business needs no matter its size

Your requests will always be a priority for us – average response time by the support team is 8 min

Integration to over 30 popular services (Slack, Zendesk, Intercom, Discord and many more)


wave   無料プラン
$ 0 /月
ok   プレミアムプラン
から   $ 23 /月
hands   企業プラン
wave   無料プラン
$0   /月
ok   プレミアムプラン
から $23   /月
raised_hands   企業プラン
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Prices are per month for the annual subscription period.


When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming


Kim Bokyung カスタマーサポートマネージャー Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord


Catherine Sibirko ASO エキスパート Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at Wrike


Ashley Yap カスタマーサービスマネージャー Turbo VPN

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

Simplify data management, get insights and make informed decisions with AppFollow