Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We've gathered customer support related issues that make it hard to work efficiently. Why they happen and what to do about them?
Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find real user experience issues and analyze them in minutes.
ASO Analytics official release; replies to reviews from Telegram; Semantic Analysis reports; auto-added keywords for Android apps, and more.
How to reduce response time while increasing loyalty, attitudes, installs, and revenues when responding to reviews
Know your user, talk to your app customers, reply to negative reviews faster without leaving Freshdesk account
In the meanwhile, check latest insights
on mobile business
October 24th join live webinar AppFollow Autumn Update to experience the latest innovations in ASO
Find out how our new ASO Dashboard can help you quickly assess how an app's doing; updated keyword positions in real time; updated apps to handle review replies through Zendesk and Microsoft Teams, and more.