Brand new ASO Dashboard; replying to Amazon reviews via email and helpdesks; replying to Amazon Questions; new analytics metrics in Downloads & Revenue, and more.
SketchAR app's spent zero on marketing, but gotten 50,000 downloads a month from organic traffic and 50,000 per day with an App of the Day card. And here's their secret strategy.
Report offensive reviews from AppFollow and Zendesk, Amazon questions and Featured Reviews support, export your downloads and revenue data, and more.
Reviews are the driving factor behind a decision to install your app. Question is, how do you increase your app revenue with reviews? Take a peek at this article to learn more.
Which trends defined the success of apps on Google Play and Apple Appstore in 2020? We've researched the 5 most important trends and shared the insights in this article.
Respond to Amazon reviews, Download & Revenue now supports Google Play, Popularity score improvements, and more
Customer obsession is a number one trend at the moment. Companies compete with each other trying to do the best customer service possible, but do they success? What does it take to deliver excellence to your users?
How to work with reviews in e-commerce, including how users differ from country to country, how to respond to feedback in app stores, and how to automate the process when you handle a thousand reviews a day.
Replies to Amazon reviews, beta reviews sent to Slack and e-mail, Similar apps in Timeline, filtering modified reviews in Zendesk app, a new tool for managing downloads and revenue, our meetup in Berlin, and more.
Find out how our new ASO Dashboard can help you quickly assess how an app's doing; updated keyword positions in real time; updated apps to handle review replies through Zendesk and Microsoft Teams, and more.
A year ago we looked at apps that Apple liked to feature. Back then the editors preferred free apps and apps with in-app purchases with 4+ stars prevailed. What has changed? We've analyzed the prices, ratings and categories of these featured apps in 2019.
It’s been a year since our last major update. We worked hard and are happy to introduce you a fresh and shiny AppFollow 5.0 with User Feedback analysis tools, fully updated ASO Tools with ASO analytics, Competitive analysis tools and more!
There's a misthought that 1-star reviews are the most important ones. However, ignoring the rest of reviews leads to overlooking hidden problems, questions, or product drawbacks. Find out which of them have the most impact on your product and users.
New ASO tool Keyword Spy; updated Compare Apps and Featured Timelines; review history in Zendesk app; integration with Jira; improved search by reviews, and more.
Gather all the user feedback in one place — your Salesforce account. From now on, you will get all the customer feedback about your iOS, Android, and Windows apps right in Salesforce.
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To keep the support team from doing rote work, sending the same reply over and over, AppFollow is launching a new tool: Reviews auto reply.
We found cases to prove a theory that Apple promotes apps during the first week after their release. And this is how you deal with it.