Author:

Mary Kulikova

5.5: February Update

5.5: February Update

Brand new ASO Dashboard; replying to Amazon reviews via email and helpdesks; replying to Amazon Questions; new analytics metrics in Downloads & Revenue, and more.

Mary Kulikova
Mary Kulikova
SketchAR's Experience: How to Promote an App by Getting Featured

SketchAR's Experience: How to Promote an App by Getting Featured

SketchAR app's spent zero on marketing, but gotten 50,000 downloads a month from organic traffic and 50,000 per day with an App of the Day card. And here's their secret strategy.

Mary Kulikova
Mary Kulikova
5.4: January Update

5.4: January Update

Report offensive reviews from AppFollow and Zendesk, Amazon questions and Featured Reviews support, export your downloads and revenue data, and more.

Mary Kulikova
Mary Kulikova
How to Increase App Revenue

How to Increase App Revenue

Reviews are the driving factor behind a decision to install your app. Question is, how do you increase your app revenue with reviews? Take a peek at this article to learn more.

Mary Kulikova
Mary Kulikova
5 Trends In Working With App Reviews in 2020

5 Trends In Working With App Reviews in 2020

Which trends defined the success of apps on Google Play and Apple Appstore in 2020? We've researched the 5 most important trends and shared the insights in this article.

Mary Kulikova
Mary Kulikova
5.3: December Update

5.3: December Update

Respond to Amazon reviews, Download & Revenue now supports Google Play, Popularity score improvements, and more

Mary Kulikova
Mary Kulikova
How to Improve Mobile Customer Experience with Zendesk

How to Improve Mobile Customer Experience with Zendesk

Customer obsession is a number one trend at the moment. Companies compete with each other trying to do the best customer service possible, but do they success? What does it take to deliver excellence to your users?

Mary Kulikova
Mary Kulikova
How to Maintain Brand Reputation in App Stores. Joom's Experience.

How to Maintain Brand Reputation in App Stores. Joom's Experience.

How to work with reviews in e-commerce, including how users differ from country to country, how to respond to feedback in app stores, and how to automate the process when you handle a thousand reviews a day.

Mary Kulikova
Mary Kulikova
5.2: November Update

5.2: November Update

Replies to Amazon reviews, beta reviews sent to Slack and e-mail, Similar apps in Timeline, filtering modified reviews in Zendesk app, a new tool for managing downloads and revenue, our meetup in Berlin, and more.

Mary Kulikova
Mary Kulikova
5.1: October Update

5.1: October Update

Find out how our new ASO Dashboard can help you quickly assess how an app's doing; updated keyword positions in real time; updated apps to handle review replies through Zendesk and Microsoft Teams, and more.

Mary Kulikova
Mary Kulikova
How to Become Apple's App of the Day in 2019

How to Become Apple's App of the Day in 2019

A year ago we looked at apps that Apple liked to feature. Back then the editors preferred free apps and apps with in-app purchases with 4+ stars prevailed. What has changed? We've analyzed the prices, ratings and categories of these featured apps in 2019.

Mary Kulikova
Mary Kulikova
Shiny and new AppFollow 5.0

Shiny and new AppFollow 5.0

It’s been a year since our last major update. We worked hard and are happy to introduce you a fresh and shiny AppFollow 5.0 with User Feedback analysis tools, fully updated ASO Tools with ASO analytics, Competitive analysis tools and more!

Mary Kulikova
Mary Kulikova
5 Types of App Reviews To Watch Out For

5 Types of App Reviews To Watch Out For

There's a misthought that 1-star reviews are the most important ones. However, ignoring the rest of reviews leads to overlooking hidden problems, questions, or product drawbacks. Find out which of them have the most impact on your product and users.

Mary Kulikova
Mary Kulikova
4.10 August Update

4.10 August Update

New ASO tool Keyword Spy; updated Compare Apps and Featured Timelines; review history in Zendesk app; integration with Jira; improved search by reviews, and more.

Mary Kulikova
Mary Kulikova
Announcing Salesforce integration: all customer feedback in one place

Announcing Salesforce integration: all customer feedback in one place

Gather all the user feedback in one place — your Salesforce account. From now on, you will get all the customer feedback about your iOS, Android, and Windows apps right in Salesforce.

Mary Kulikova
Mary Kulikova