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Review Monitor
for Basecamp

Track app reviews for App Store, Google Play and Windows Store in real time using Basecamp.

Review Monitor
for Basecamp

Track app reviews for App Store, Google Play and Windows Store in real time using Basecamp.

料金

wave   無料プラン
$ 0 /月
初めての方におすすめです
ok   プレミアムプラン
から   $ 23 /月
無料で登録
hands   企業プラン
カスタム料金
中規模および大規模チーム向け
お問い合わせ
wave   無料プラン
$0   /月
初めての方におすすめです
始めましょう
ok   プレミアムプラン
から $23   /月
無料で登録
プランを選択
raised_hands   企業プラン
カスタム料金
中規模および大規模チーム向け
お問い合わせ もっと見る  

Prices are per month for the annual subscription period.

プランを比較する

When we started replying to gamers’ feedback from the app stores, only one agent had access to App Store Connect and Google Play Console. We soon realized that it was not adequate in speeding up the response time. We switched to the Zendesk app by AppFollow and have been using it for about a year. Since then we’ve grown our support team to 40 agents and are able to cover all the feedback including the app stores. It’s great to get everything we need in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollowのツールは効果的且つ時間を節約できます!たった3日間で処理済みレビュー数を2〜3倍に増やすことができました。無駄を減らすことができ、より重要なフィードバックに時間を割けるようになりました。

Kim Bokyung カスタマーサポートマネージャー Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

ASO、プロダクト、サポートのニーズを満たす柔軟なツールです。私たちの会社では、AppFollowを利用してASO、サポート、競合他社のモニタリングを行っています。アプリの機能を組み合わせて、社内の異なるチームが1つのツールやデータを共有できるのは素晴らしいと思います。

Catherine Sibirko ASO エキスパート Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

Literally the best tool for tracking users’ post and responding to your users. AppFollow makes it far easier to track what your customers think about your product and leave as reviews in e.g. Apple Store. We can quickly track users’ reviews on our product and answer them helping to solve their issues. Also we liked the very personal attitude since our individual requirement were 100% fulfilled (like SSO).

Anatoly Sibatov Manager Customer Support at Wrike

AppFollowは各ストアの機能と比べてより早く、簡単でシンプルに顧客対応をすることができます。このプラットフォームを6ヶ月使っていますが、投資利益率は約850%となっており、成功を実感しています。

Ashley Yap カスタマーサービスマネージャー Turbo VPN

We’ve been using App Follow for 3 years now and love it for the App Store/Play Store integration into HelpScout. As a company, we value our customers feedback and being able to reply to reviews directly from HelpScout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

アプリの成長をAppFollowで高めましょう