Over 100,000 mobile leaders from
all over the world trust AppFollow
with their growth

“AppFollow has a great product, Customer Support, and Customer Success teams. As a result of this partnership with the AppFollow team, we’ve been able to build stronger relationships with our customers.

Tolya Filippov Cross-device Product Manager at Miro
/assets/site/img/guide/quotes/person/miro.png
estimation stars
G2 badges

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

The best tool for tracking and responding to reviews. AppFollow makes it far easier to track what customers think about your mobile apps and leave as reviews. We quickly track reviews on our product and answer users to help to resolve their issues. We love a very personal approach from the AppFollow team - all our requirements were 100% fulfilled.

Anatoly Sibatov Manager Customer Support at Wrike

AppFollow ci aiuta a interagire con i clienti in modo più veloce, facile e semplice rispetto alle console degli store. Dopo 6 mesi di utilizzo della piattaforma, abbiamo ottenuto un grande successo con un ROI dell'850%

Ashley Yap Responsabile servizio clienti Turbo VPN

Gli strumenti di AppFollow sono efficaci per risparmiare tempo! Ci sono voluti solo tre giorni per aumentare il numero di recensioni elaborate di 2,3 volte tanto. Siamo stati in grado di ridurre il numero di click e ora abbiamo più tempo per lavorare sui feedback critici: recensioni aggiornate e in evidenza.

Kim Bokyung Responsabile supporto clienti Bitmango

Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Strumento flessibile che soddisfa le esigenze di ASO, prodotto e supporto. Nella nostra società, utilizziamo AppFollow per ASO e supporto, oltre che per monitorare la concorrenza. Penso che sia un dato positivo che la società combini diverse aree dell'app, in modo che diversi team possano condividere stesso strumento e dati.

Catherine Sibirko Esperto ASO Flo

Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.

Ekaterina Savelieva Head of Support at Joom

We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.

Meagan Allers Customer Success at Marco Polo

AppFollow allows us to track app review volume and ratings over time, Semantics Analytics for tracking trending topics and sentiment for review insights reporting. I highly recommend the service if you need an effective product for app review management with detailed access to dashboards and reporting!

Jennifer Wang Director of Operations at Techstyle

“We’ve been using AppFollow for 3 years now and love it for the App Store/Play Store integration into Help Scout. As a company, we value our customers feedback and being able to reply to reviews directly from Help Scout has been a GAMECHANGER! Having different saved replies and integrating Review tags into our support email tags has been amazing.”

Meagan Allers Customer Success at Marco Polo
/assets/site/img/guide/quotes/person/marco_polo.png
Start saving your time
and resources with
AppFollow today

“Our goal is to reply to reviews in such a way that potential clients say, “These Joom guys are nice, friendly people! They’re going to help me when I’m in trouble.” AppFollow’s integration with Helpshift helps us do this.”

Ekaterina Savelieva Head of Support at Joom
/assets/site/img/guide/quotes/person/joom.png

About us on G2

4,5
Rishabh G Sep 5, 2020
Helped me in Keyword Analysis, knowing what my competitors are doing

- Competitor Timeline
- Keyword Analysis
- App Update Timeline
- Keyword Spy

More
5
Dmitry P Jun 23, 2020
Strongly recommended tool for marketing and CE

Got almost all the features to reply to users' reviews. Using tags is very helpful to understand what difficulties users are facing and what should be improved.

More
4,5
Jakub T Sep 8, 2020
Best tool for app optimization

Easy and quick overview of all the information I need. i can track several apps and simply switching between them. In one place, I can see the ratings and their chart in time for selected time period, which is great.

More
4
Kenneth, Wing Hoi C Oct 12, 2020
Super Powerful ASO for Startup

A useful tool for optimizing ASO especially the keyword suggestion and keyword spy. Amazing UI, really useful, complete set of tools to help marketers to find the right way to promote the app.

More

Fai crescere la tua app con AppFollow