Sooner or later, developers and support agents run into the problem of prioritizing user reviews. We've gathered customer support related issues that make it hard to work efficiently. Why they happen and what to do about them?
Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find real user experience issues and analyze them in minutes.
ASO Analytics official release; replies to reviews from Telegram; Semantic Analysis reports; auto-added keywords for Android apps, and more.
How to reduce response time while increasing loyalty, attitudes, installs, and revenues when responding to reviews
Know your user, talk to your app customers, reply to negative reviews faster without leaving Freshdesk account
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In the meanwhile, check latest insights
on mobile business
Which trends defined the success of apps on Google Play and Apple Appstore in 2019? We've researched the 5 most important trends and shared the insights in this article.
Respond to Amazon reviews, Download & Revenue now supports Google Play, Popularity score improvements, and more