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Zoho Desk

(182)
Price
Free
Category
Business & Productivity
Last Update
Sep 23, 2021
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Zoho Desk

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

182

Avg rating,
total

⭐4.5

Description

1675 chars

Put your customers at the heart of your business, even when you're on the move. Zoho Desk is award-winning, context-aware help desk software that helps you provide great customer service and keep your customers happy! The Zoho Desk mobile app is a flexible and efficient ticketing system that helps you resolve tickets with the same ease and functionality as your desktop version. Here's how Zoho Desk makes your customer support help desk truly mobile: Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention. See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk. Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before. Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions. Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes. Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking. We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

CSR Racing 2

About Zoho Desk

Developed by Zoho Corporation.

Zoho Desk is ranking in   Business & Productivity

Last update was at Sep 23, 2021and the current version is 2.6.

To see all other keys and revenue click here 692742510

Zoho Desk have a 182a user reviews.

Zoho Desk was released in the App Store. It is developed by Zoho Corporation, who have also released the following apps.

Zoho Desk has 182 user reviews.​

Zoho Desk has an average rating of 4.5. ​The latest version of Zoho Desk 2.6​ ​​was ​released on Sep 23, 2021​.

You can download Zoho Desk ​here

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