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I previously liked this app but when I can no longer use the area view from above to see all sides of the house and the back yard, you made my job harder to find properties in another state. The street view is horrible, slow, and if the house property has an alley, you might see a little of the back, and sometimes you can't. What once took 20 secs now takes minutes to slowly navigate and many times I can't even see the side and back of a house. Please bring back the mapping view where I can use my iPhone to drill in, out and flip to the side views and back yard. This is how I narrowed down options plus it helped to zoom out to evaluate the neighborhood. The upgrade also lost some property lines on that view (iOS 10.3.3). This is also important to me. I want a list of 5 homes to look when I go to my hometown and you made that impossible. I will need to drive to them. People are losing opportunities and your value decrease A GREAT DEAL because of these changes. Please bring the satellite area view back rather than the clunky slow street one. Thank you.
1. I feel like it’s now harder to see the HOA fees when you’re browsing, and those can make a huge difference in the affordability of the listing. Also, I feel like it’s harder to change the mortgage estimate (it used to be easy to zero out the insurance payment if you could see that was covered by HOA — it’s still easy to zero that out, but now I can’t figure out how to make it recalculate the monthly mortgage once I make changes). Also, the new app icon kind of looks like someone sat on the old logo/icon? Not sure if that’s what the effect they were going for... 2. Since Zillow relies on an algorithm to harvest listings from MLS sites, it’s not always as accurate as an actual MLS site (it often misses when properties are sold, for instance). 3. The Zestimate algorithm continues to puzzle me... it doesn’t seem to have much basis in reality, and when my house was on the market the Zestimate would fluctuate wildly, yet the sudden $30,000 drop in the Zestimate wouldn’t be reflected in graph of the recent Zestimates. It was like the 1984 version of the real estate appraisal... 4. BUT, I use Zillow to browse anyway because it’s free and it’s a relatively intuitive app — if I see something I like, I ask my real estate agent about it, and they send me the official MLS listing with the more accurate details.
Zillow does not worry about facts and their information can be very inaccurate. I was advised by my realtor to avoid using Zillow because of inaccurate information. The Zillow website is very user friendly, but just beware it can be misleading. After I bought my new home I “claimed it” on the Zillow website. They are showing I purchased the home for much less than I did, but they will not correct this information. I called the tax office just to be sure nothing bogus was going on. It turns out my info and the tax office is the same. So long story short, Zillow is not concerned with showing us inaccurate information. Update: After several email exchanges, scanning and submitting documents proving I was providing factual information, Zillow corrected the information I was disputing. The person who helped me seemed polite and helpful. So I changed my review from a 1 star to 3 stars. The reason for 3 stars is I still have several problems with what happened. First off, I still do not know why false information was provided. Second, I do not know why it was so hard to have the information corrected. Third, and this is my biggest problem...I have asked Zillow repeatedly where did they get their incorrect information, and Zillow has never responded to my question.
Yes, there are issues, some that are beyond aggravating. Yet it is the one app I go to on almost a daily basis for 2nd home and vacation condo shopping, or to just look at dream homes in new areas. On my iPad, most recently the app just locks up, requiring either a restart or deleting and reinstalling the Zillow. Ultimately I’d love to see 3D street viewing as an option, and the return of image saving and saving to room choices...I lost all my Dream Kitchen and Master Bath photos saved from homes we traveled to Georgia to visit. Why did this option go? You can still screenshot an image, so privacy can’t be the issue. On the plus side, the option to connect with the agent, the display options, the filter features, and overall presentation are pleasant. Decent control over search saves and update notifications as well. I read another viewers issue with incorrect information, but when I cross-check w/other real estate apps, it looks as if it is the owner or agent that is supplying incorrect information, as it is consistent throughout all the apps. Thanks for fun home shopping and comparative analyzing, Zillow!
Spent HOURS on the site, read all the home listing / price drop / misc emails they send me. Now b/c my husband is a real estate attorney I am not allowed to complete the survey they emailed me? Wow. Not wanting to hear from someone with access the true market? Well, here you go: 1) Zestimate feature is not considered reliable in the industry. 2) Neither is the monthly mortgage payment. 3). Search function is not always helpful. There have been times when I’ve tried to search for a home by the address or street and found no results when Zillow is sending me emails on the exact home that I’m not finding via their search function. 4) Why are homes on the site with no photo’s? If not available on day 1 or 2 that’s acceptable but to never put them up? 4) Schools should be correct - not an estimate. Parents want this information to be correct, not an educated guess. 5) And lastly, home availability is deceiving. Many homes show up as “for sale” until you click to view the photo’s and it changes to “pending”, “sold” or “off market”. Come on Zillow, get your information correct and respect your users time. I have no interest in wasting time looking at homes that I’m not able to buy.
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Empower your home search. With access to millions of listings of every kind across the U.S. and resources you won't find elsewhere, Zillow provides guidance every step of the way so you can find – and get into – a home you love. The Zillow App brings our best-in-class features together in one place including:
• Zillow has the most listings and constant updates so you never miss out¹
• Zillow Premier Agents meet Zillow’s bar for quality customer service, so you have a great home buying experience, with personal support
• Zillow Offers™ is a new way to sell your home - without the prep work or showings - directly to Zillow²
• Zestimate®, the industry-leading independent home valuation tool, calculated daily
• Robust filters for school districts, views, pricing, and more
• Push notifications when listings come to market, go pending, or drop in price
• Neighborhood information including restaurants, grocery stores, parks, and coffee shops
• Favoriting, personalized recommendations, home tagging and quick sharing with family & friends
1. Most listing based on direct site comparisons.
2. Not all homes are eligible. Zillow, Inc. has a real estate brokerage license in select states. See Zillow.com/Offers for details.