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CSR Racing 2
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Zagster

(0)
Price
$0.00
Category
Travel & Health & Fitness
Last Update
None
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Store Performance Index

64%

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Ratings & Reviews performance for Zagster

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

0

Avg rating,
total

⭐0.0

Description

1758 chars

The best way to get around is on a bike. Zagster bike share lets you find, rent and ride a bike anytime on demand. Start riding at over 140 locations across the country with convenient locations and affordable passes. Every trip includes a bike, bell, basket and 24/7 support. Now we're making it even easier to get on a bike. With the new app, there's no need to type in codes!* Just select the bike you'd like to ride from the available list near you and unlock it, all within the app. *(available at select locations) HOW TO RIDE 1. Join - Download and install the Zagster mobile app. Create an account to find your local Zagster bike share and choose a pass. 2. Find - use the Map to find a nearby station with Zagster bikes 3. *NEW* Borrow - Select a bike from the Zagster app to checkout and unlock a bike via bluetooth 4. Ride - Have fun and stay safe! Use the Zagster app to lock up your bike along the way for short stops. 5. Return - When you’re done, return and lock the bike to any Zagster station and end your trip in the Zagster app. FEATURES - Join a Zagster bike share - View pricing and station locations in your bike share - Borrow and return Zagster bikes on demand - Get live support from Zagster 24 hours a day, 7 days a week. Zagster is the best way to ride anywhere you need to go with comfortable bikes, convenient locations and live support. Zagster bike shares are available in cities including Atlanta, Boston, Chicago, Detroit, Fort Collins, Albuquerque, Lakeland, Carmel and Princeton. Bike shares are also available at universities including Purdue, Ohio State, OSU, Princeton, Yale, Dartmouth, University of California, Colorado State and Oregon State. For more information about Zagster, visit http://www.zagster.com

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Cerulean Cat 5
Mar 17, 2019

My app worked just fine and the bikes I have rented have been in decent shape. The reason I’m only giving them 2 stars is because I cannot use my app to rent bikes at the trail a mile from my house or the other trail 3 miles from my home. It seems that once you have downloaded the app you have to pick the city you are in and then you are forever tied to that one city. I happen to live in an area near 3 small cities that are really just suburbs of a larger area. But because of the way the Zagster app is set up I am unable to access any bikes outside of the area that I initially used the first time. Their help center told me that I could send an email requesting a link to get a new app so that I could then change to a different city but once again I would be forever tied to that set of bikes. So each time I want to use a different trail I have to plan days in advance and wait for an email link and go through a whole complicated process just to bike a different area! So no thanks! I’m so very disappointed that the people at Zagster can’t offer a better solution to this.

pinkyrocks22
Oct 16, 2017

Okay I have a little mixed reviews. I enjoyed the bike ride, the bike was in great condition, tired were completely aired up. I did have a pretty big problem. I was on the phone with support for about 17 minutes trying to get the bike to lock. One bike locked easily (even though one step of locking the bike is missing on the app) but the other would not budge. The guy on the phone was incredibly nice and tried so hard to be helpful. He understood our frustration and apologized even though it wasn't his fault. But we couldn't get the bike locked, the other options didn't work either, so now I'm hoping the bike doesn't get stolen before maintenance gets there so I don't end up getting charged for all of that. UPDATE: many of the Zagster people reached out to me and were very helpful. I've never had a company reply so fast and offer so much help!

cerritosboy562
Aug 17, 2019

I had the most horrible customer service experience ever. I was charge a bogus $5 that didn’t applied to me was told that it’s a glitch in the system. That’s not my problem, those $5 I was counting on an emergency. It’s amazing that their system in place doesn’t allow them to return my money faster, but yet their system is quick to charge us. Now, I understand that sometimes these things take time, but I couldn’t believe that their own supervisor hanged up on me twice. Not even an apology, or even some credit for my horrible experience. I know that the credit wouldn’t change anything, but something to show that they are owning to their mistakes, and glitches that we will experience as customers. I can’t believe that I waisted $25 on their annual pass. Don’t get it, it’s a waist of time. Oh yeah, locking the bikes is tough as well.

Jenna R. 92
May 08, 2019

I was in Avon, CO and they had these bikes and I thought, such a cool idea! After using the app, the app doesn’t work right and I got charged so much money!! They have a “24 hour rental” option, which was what I chose because I was only in Avon for a short period of time. This option was $2. When returning the bike, you have to stick the lock portion into your bike and press lock on your app, which I did.. tried pulling the lock back out and everything just to check. I then checked my bank card and saw I was charged $2 twice for the two SHORT under 1 hour rides that I took, and one $100 charge. When I contacted them, they said they have a “one time forgiveness fee” and would remove the charge. The next day I look, they charged another $100 and credited that $100. I would never recommend this service to anyone, no matter how fun it seems.

saxshorty
Oct 29, 2018

I’ve tried to use this app twice now, and gotten the same result both times. When trying to create an account, it told me I already had an account under both my phone number and my email. Figuring I had somehow made an account for a service I had never used before, I tried signing in to my apparently existing account by resetting my password. However, once I put in the new password, it told me I needed to select a new membership plan, but did not bring me to a menu to do so. Instead, the app crashed and continued to crash upon closing and reopening it until I redownloaded the app. This process duplicated once I redownloded it. Would heavily not recommend, as I’ve used other bike sharing services that had functional apps and were better prices.

CSR Racing 2

About Zagster

Developed by Zagster.

Zagster is ranking in   Travel & Health & Fitness

Last update was at Noneand the current version is 4.0.2.

To see all other keys and revenue click here 853806051

Zagster have a 0a user reviews.

Zagster was released in the App Store. It is developed by Zagster, who have also released the following apps.

Zagster has 0 user reviews.​

Zagster has an average rating of 0.0. ​The latest version of Zagster 4.0.2​ ​​was ​released on None​.

You can download Zagster ​here

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