User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Love yelp! It’s my go to app that helps me decide whether or not I want to check out a place or use a service. I am a huge foodie so whenever I want to venture out to a new place, I go right to yelp to check out the reviews and the stars. Anything under 3 stars I don’t bother with. I find that when most people take the time out to write reviews it’s because of one of two things, they either really loved it or really hated it. I’ve also worked in the food/customer service industry for a long time so I consider myself pretty knowledgeable when it comes to what is acceptable at a restaurant/customer service.. Yelp reviewers give the good, the bad and the plain old ugly and I appreciate the honesty. It helps me to chose where I spend my money and where I would waste it. I also love to write reviews so give others my honest opinion as well. Go yelp! I love your service. Thanks
This is our sixth trip to this beautiful city. We met some friends from Australia here and chose to spend our last night at Antoine’s and to celebrate a birthday. None of us had ever eaten at Antoine’s but of course have heard nothing but raves about it. The food was delicious from Appetizers to sides to desert, no complaints there. But the service was about 2 star. We sat at the table for quite awhile before we ever saw a waiter. When we did he was welcoming. Then it started going downhill. Between drinks and our food I have no idea where either of them went. We had to keep searching for them to bring spoons, coffee forks. My husband did pull the waiter aside and asked if there were some problems because the service was so bad. He replied no problems. Desert came out and waited at least ten minutes for our coffee, had to remind them, then missing one cup and that took awhile to get. Reminded the main waiter that we had a birthday and as we were getting up to leave he came over and handed her a bag. Before we came I had called and asked if the men came with no jackets was that okay? They said not required but encouraged. We watched table after table come in with shorts, t shirts, thong sandals. There were two employee standing at the Maitre’d stand and anytime I have been in a restaurant of this caliber they always will come over and check if there are any issues, not these two. So food 5 stars, ambience 5 stars, service 2 stars.
My family and I decided to come here because the food is amazing. We are new to town and have never eaten at this T.R. before. We were able to be seated within 2 minutes. But once we were seated things took a toll for the worst (FOR ME). I am currently 7.5 months pregnant and starving lol. The waitress took our order immediately and we proceeded to wait at least 40-45 min for our food to be served to us. Big Bummer. I ordered a steak and shrimp sirloin with a baked potato. I didn’t want “loaded” just butter and cheese. When my food came back it he bacon bits on my baked potato. I told the server that I do not consume pork, why does my potato have pork on it? By the way my potato has been contaminated with pork grease because they cook it in it, and now it’s touching my steak and shrimp. The server just wipes off the B.P and brings back the same plate thinking I will be ok with still eating contaminated pork food. Grrrrr. If you don’t eat pork don’t order a baked potato at ALL!! And if you want to wait almost an hour to eat then come to this T.R. I will NOT be returning to this Texas Roadhouse. It’s such a shame because their food is great, but this by far rubbed me ALL the way wrong.
We waited for approximately 30 minutes for a table. After we were seated we waited another 20 minutes without having anyone get our orders for drinks. When we approached the staff they seemed uninterested in helping us. They just pointed out a woman across the room and told us she was our waitress. After approximately 30 minutes in the restaurant we got up and left. Nobody ever approached us to get our drink orders, to get us utensils, bring us hush puppies, or to even tell us someone would be with us soon. Nobody seemed to notice that we were leaving. The place was loud and filled with sweaty MAGA hat wearing deplorables laughing and yelling across the table from each other. I understand it is a family restaurant and not meant to be a fine dining experience, but the screaming and shrill laughing and people telling boring not funny stories for the whole restaurant to hear was too much. I felt like I was having a nightmare of being trapped in a 1980’s Molly Hatchet concert.
Yelps rating system is overly simple. I keep finding ratings for good restaurants that people rave about the food and then knock off a few stars for things like location or decor causing a small business to take a ding in reputation. If you’re eating in your own city you likely already know a little about the location you’re going into however I do see the importance for some people knowing that they may not feel safe somewhere. Yelp should change this to a multi-tiered rating system where business are rated separately based on things like quality food, location, atmosphere, service. App users can be given the choice to view restaurants based on a set of standards that are important to them. If you want good food and don’t care where it’s located you should be able to see the places with 5 star food. Users could also be given the option to see and average score multiple aspects are important to them.
Yelp has over 135 million reviews of businesses worldwide. Whether you’re looking for a new pizza place to try, a great coffee shop nearby, or need to book a haircut, Yelp is your local guide for finding the
perfect place to eat, shop, drink, explore, and relax. The Yelp app is available for iPhone, iPad, and Apple Watch.
Food Near You - Find Restaurants
• Find the newest and hottest restaurants in your area
• Make reservations, order delivery or pickup—all from your phone
• Filter restaurant search results by price, location, open now, and more
Search for Nearby Businesses, Services, & Professionals
• Discover great local businesses, from hair salons to trusted doctors and movers
• Read millions of reviews by the Yelp community
• Home need repairs? Find the best rated contractors and handymen
• Find great deals offered by local businesses, get quotes instantly, and book appointments
Beauty - Pamper Yourself
• Find highly-rated salons, spas, massage therapists, and more
• Book appointments through Yelp at the most relaxing staycation destinations
• Filter your search results by neighborhood, distance, rating, price, and hours of operation
• Look up addresses and phone numbers, call a business, or make reservations directly from the app
• Read expert user reviews and browse through beautiful photos of each business
• Write and read reviews, check-in to local businesses, upload photos and add tips for other Yelp users
Find local restaurants, read expert customer reviews, and start searching for businesses near you with Yelp.
Need Help? Contact Yelp at https://www.yelp-support.com/?l=en_CA
Note: Continued use of GPS running can dramatically decrease battery life.