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XFINITY TV Remote

(4 916)
Price
Free
Category
Entertainment & Lifestyle
Last Update
Jan 02, 2020
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for XFINITY TV Remote

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

4 916

Avg rating,
total

⭐1.7

Description

1998 chars

Use your smartphone or tablet as a remote control. Change channels, browse Xfinity On Demand, TV listings, and DVR recordings--you can even use voice commands if you've got an X1 Voice Remote. This app is included with your Xfinity X1 service.<br><br>Key Features:<br>-Tune to your preferred channels on your TV from the Listings view, and use Filters to narrow down listings by categories such as Sports, Kids, High Definition, Closed Captioning, and more.<br>-Browse the XFINITY On Demand library featuring thousands of TV shows and movies, and launch your selection onto your TV from the app.<br>-Use the Search feature to find TV shows, movies, or channels.<br>-Rename the cable boxes in your home for easier identification.<br><br>Features for DVR Customers:<br>-Launch existing recordings onto your TV right from the app and delete them when you’re finished<br>-View scheduled recordings <br><br>Exclusive Features for X1 Customers:<br>-Say it and see it with the new X1 voice remote feature. Use voice commands to change channels, find shows, get recommendations, launch apps, and more!<br>-Conveniently change channels on your TV using the channel number keypad.<br>-Use the directional (up, down, left, right) pad on the app for on-screen navigation, just like you would on your X1 remote.<br><br>Requirements:<br>-Reliable WiFi or cellular internet connection<br>-XFINITY TV service with a compatible cable set-top box (for TV and DVR control). For more details, please see http://customer.comcast.com/help-and-support/xfinity-apps/eligible-cable-boxes-cable-tv-app/ <br>-XFINITY username and password. See help links below if needed.<br>-Some restrictions may apply. Not available in all areas.<br><br>Get Help Signing In:<br>-Create an XFINITY username and password: xfinity.com/getstarted<br>-Look up your existing XFINITY username: xfinity.com/username<br>-Reset your XFINITY password: xfinity.com/password<br><br>Questions:<br>-Help and support page: xfinity.com/support/xfinity-apps

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User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

2n4cycle
Jan 11, 2020

Most features of the remote are there. However, having 3 different sections is really not needed. Why not just have all the same features of whatever ur current remote being issued out be the same of the UI when customers open it up. There are many other "universal remotes" out there including brands like samsung where they have an app for most versions of their different remotes. Not sure why that would be so difficult to do to make it easier to do. If you want the voice control part to be a separate tab i can kinda understand that, but for the rest it does not make any sense. Or even give the choice to the customer by allowing us to pick which remote resembles their current one and implement those features to an extent based on those choices. One of the BIGGEST ANNOYANCES to me is having no power button at all, but mostly NO VOLUME BUTTON AT ALL, which is very important to all customers to be able to control not only the guide or use on demand, but being able to turn the volume up or down as needed. I mean u have many customers, millions of dollars, dedicated design teams and app teams and NO ONE has thought about adding a volume button. The idea of using the app for a remote is usually when u lost ur remote or when the batteries die and u have done. please just add an on/off button and volume button at the least.

Nutella Bear
Oct 02, 2017

This app has the potential for being a real value added perk for Xfinity and my main wish is that Comcast invest the money in this app to bring it to full functionality. It needs to have all the functionality of the X1 Remote with a full set of tools to manage program guides and schedules. The app is about half way there and is screaming for greater investment. I would rather use something like this than any of the on-screen guides. One feature I would really like to have is the ability to construct my own channel lineup. Right now I have more than 300 channels but my actual viewing is typically a list of about 50 channels. I would like to have the ability to put together my own list of channels that displays only the channels I typically watch and be able to group and order the channels the way I want them displayed in a guide. This feature would be more important to me than the ability to "jump" in the channel listings. Jump is important now because there are so many channels I don't watch cluttering up my display. Update v3.7 — I hate the new way you mark Favorite channels. The old pull out tab was great. Now, with the star always showing, as I move through the listings I frequently end up unmarking the station as a favorite.

Gloriami1
May 14, 2019

Months of probs with remote, lots of days on end w/o tv and outages, and a phone customer service call more often than not takes 45 min . A few times it took much longer. This app does not allow you to adjust volume. This app allows me to turn tv on and off, and change channels, good, since the remote does not even turn off tv. I pay extra each month so that I don’t have to drive 18 miles to my local Xfinity store. Last time I did that the wait was abt 15 minutes. Additional costs for Comcast $5.00 gas to drive to Xfinity store and back. Time involved with this. This remote: $7.99 for 8 pack of Duracell batteries; batteries life this time was less than 2 weeks, so batteries cost for 1 month was $4.00. I tried using cheap Chinese batteries but they were too weak to work the remote. Batteries are purchased on regular grocery store shopping days. I see that Comcast products are not reliable. They have, in my opinion, a third world attitude; there is no pride in excellence. The allegiance of this company is ONLY to the family of the managers of Comcast/Xfinity. By the way, the most common reason that a company changes name is to avoid liability.

Firecaptainrich
May 22, 2018

Just like all of Comcast / xfinity, this is garbage. Worst of all is xfinity customer service. HORRIBLE customer service. How about the constant glitches in my service. How about my set top boxes saying I'm not authorized to receive the service when I pay $200 a month. How about repair technicians who don't show up, which had happened to me 5 different times after waiting all day. How about the cable line that is running through my yard for 2 months now and the guy who buries the line hasn't showed up yet. I could go on and on because I'm only scratching the surface. Xfinity is garbage not worthy of garbage and so are their employees. Beware if you think of signing up for this service or leaving your current provider. Here’s an updated review since my last review above. Since I have switched to the X1 service (2 years ago) I’ve had much better luck with my service. I haven’t had to call customer service, even though Xfinity customer service is still rated at the bottom of the barrel. The WiFi is very fast too. The xfinity tv remote app WAS really good, right up until you can no longer record your programs away from home. WHY WHY WHY would you get rid of that feature???

BadBrain13
Nov 10, 2017

My physical xfinity remote broke and Comcast customer service wanted to charge me to have a new one sent out, or drive 30 min (one way) in the rain, then stand in line, just to get a replacement. For what I pay each month I expected better help but shame on me. So now I have to use the xfinity app to navigate my comcast cable. It’s not too bad but has the potential to be much, much better. I finally realized after a few months of use that tapping the microphone icon within the remote app also brings up the arrow navigation and keypad, and that makes my life so much easier. It’s not very intuitive but at least the functionality exists. I would love a way to go to a channel directly from the guide, instead of going to a page description first. Also it is too easy to click/unclick the “favorites” stars on the guide page. Hopefully the app will get better over time. It serves its purpose for me until I dump xfinity for charging too much, frequent outages and providing total crap for customer service.

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About XFINITY TV Remote

Developed by Comcast.

XFINITY TV Remote is ranking in   Entertainment & Lifestyle

Last update was at Jan 02, 2020and the current version is 3.8.4.

To see all other keys and revenue click here 401629893

XFINITY TV Remote have a 4 916a user reviews.

XFINITY TV Remote was released in the App Store. It is developed by Comcast, who have also released the following apps.

XFINITY TV Remote has 4 916 user reviews.​

XFINITY TV Remote has an average rating of 1.7. ​The latest version of XFINITY TV Remote 3.8.4​ ​​was ​released on Jan 02, 2020​.

You can download XFINITY TV Remote ​here

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