Wish: Shop and Save

I have really enjoyed using this app since my son who’s 13 turned me onto it. He found a hoodie he really wanted (and bless his soul he worries about me spending to much money on him) which was a lot cheaper on this site than it would’ve been at the mall. I’ve also used it to buy cheap jewelry for my 1 daughter who has something 1 day and loses it the next so I won’t purchase her expensive jewelry that she gets to keep in her possession. She just doesn’t have the ability to pay attention and remember things like my other daughter. So she gets to pick out stuff that she likes or wants and I don’t have to have a panic attack because she’s wearing $$$$ necklace,earrings, rings etc. Also I have found a lot of cute things for the house or holidays or other mundane items that I didn’t want to spend a lot of my money on since they’re items that don’t always need to be a particular “name brand” and I don’t mind the up charge for the shipping for most things especially when the items are so cheap and being disabled I don’t have to try and do shopping expeditions to find things. I ship a lot of things to my daughter in Florida and it’s pretty darn expensive even for just a small envelope that I want to track so it makes up for the product and the shipping.

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I’ve been a customer of wish for years. I think it’s fun & often come across things I didn’t even know where available. However abt 15% of the time the products are not as shown or the quality they claim to be; I don’t even bother with buying clothes here anymore because that was a joke! But the worst part is getting stuck with items I don’t want or flat out cant use. Why is returning something SO HARD!? Recently my son bumped me while I was going thru my cart & I accidentally hit the pay button. I tried to cancel it immediately but to no avail what so ever. I was unable to immediately cancel this & when I tried to stop it thru customer service it was nothing more than a useless collage of suggestions at me, not me getting to state what exactly was wrong. I tried several times their way but kept getting messages saying it would take 2-3 business days for them to even respond! So of course it will go thru by then & I will have to start the gawd awful process of trying to get my money back.... This IS NOT CUSTOMER FRIENDLY! I have kept several bad products over the years but enough is enough. Why is there no confirmation before making the purchase? Why are you so hard to reach?! A retail business is nothing without customers so why are yours treated with disregard? U should b as concerned with the entire experience as much as you are with taking payment! I believe I will b moving on to a new & more customer friendly shopping site...

I’ve been using Wish for years! I think their shipping time has quite improved. There automated in app customer service isn’t the greatest but recently it’s been alright. It’s been easy to get a refund on items I didn’t like after receiving them because they don’t fit well or because of some kind of imperfection. Just be careful to look at measurements of things in the description. The more product reviews with photo and video you leave the more points you rack up for discounts. They have two types of discounts, a regular discount on the asking price of items or a discount if you’re entire order including shipping. Use them wisely. You cannot combine discounts, don’t try, you will lose it if you try and can’t get it back even if you haven’t processed the payment. I’ve had two or three incidents where my items got lost in the mail, that wasn’t pleasant, but at least I got a full refund. Additionally, I’ve used the ship to store before, while shipping cost less, going to a store to pick up can be a hassle. One of my orders got lost shipping to a store so I don’t use that anymore. It takes up to three weeks maybe to get your orders, but it’s not that bad. And all garments should be ordered in larger sizes if you’re ordering in the US as they usually run almost two sizes smaller. Cool and fun stuff to look at and overall satisfied with my experience.

I've been shopping on wish for years and I have to say I have had some products show up being poor quality but I have had many items be fantastic quality. As of my use of wish right now I am satisfied except for the shipping stuff and a pricing issue. Shipping is irritating as all hell for a couple reasons 1~ shipping is way to expensive often times it's more pricy then the product selected and there is no discounts for shipping 2) shipping takes a really really long time for a lot of items and they change the shipping date on you too so when you try to contact a wish support agent about it they tell ya that if it's not received by xx-xx-xxxx (usually about 1-2 more weeks) then to contact them before a specific date to have the issue resolved. Now for the pricing issue I mentioned above, they false advertise the pricing on (not all but most) items they will say one price then they ask you to select your color or size when adding it to the cart then as soon as you select your choice 8/10 times the price changes and you can't find the product for the price it was originally set at for the product. Besides these things I am satisfied with my experience using wish and having this knowledge I keep it in mind when shopping with them

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It’s a useful site if you have the time to wait for products, sometimes up to 3 months. When using the coupon codes, a lot of the discounts don’t go towards shipping do you get either buy a product for $2, get a 5% discount, and pay $3 for shipping, or you can get a “free” product, but pay $5 to ship it. You just have to be careful. THEIR LIMITED LIMITED QUANTITY DEALS ARE A SCAM! Sorry for the caps but out of the 60 attempts to get an item during one of these deals, none, absolutely none, have gone through. I don’t understand why they do this as it just pisses the customer off. They do give you a refund but make sure your card company allows for several credits. This was fine print that I’ve never known about. My credit card company, that I’ve had for over 5 years, only allows 4 credits per day, and after that, they charge. So to clarify: I thought I was getting a deal, was very excited for the deal, but then found out it was false. They refunded me the $2. Since I’d bought 8 items at $1/piece, and $1 shipping for each, I was refunded my $16, then charge $10 for each of the 4 additional refunds. In other words, I paid $40 for items that I’ll never get. Because of this, I’ll stick to Hollar, overstock, and Zulilly. TL/DR: use this app sparingly, don’t expect to get what you pay for(and in cases of quality, sometimes you get exactly what you pay for). And you might end up losing money.