Weverse Shop

Everything about the app is good as well as their products because everything is official but the prices for the shipping is way over priced for an item that’s likely more than 20 dollars usually shipping is more than 30 dollars and thats what I hate

My main issue actually came about recently, when trying to get a membership and a Bang Bang Con ticket. The only form of currency was won, I use usd. The won is fine because it can be calculated to know what i’m spending. However the only form of payment is Korean credit/debit card, Korean KakaoTalk account, PayPal ( which I don’t have ) , and toss. I was simply curious as to why all forms or a broader form of payment wasn’t optional. As an international fan from the states I feel I’m not being allowed to have the full experience

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Customer service is the worst, you don’t hear anything back until a week. Recently shipping had been bad, takes up a month or more to get your items and delaying shipping on new items. App layout is the worst. They have sold out items and won’t remove them that have been there for a year.

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Instead of requesting 1-on-1 support again, after getting a response back from the Weverse Shop customer service, I wish there was a way we can reply to their message directly. That would make it easier to see and keep track of im the inquiries we’ve made.

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I cant pay for my ticket because I do not own PayPal. This is frustrating since on other platforms we can use our Americans express or things like that but on there you need to own PayPal. I am super sad that I cant attend the concert because it was canceled and this was the only way of going to a concert. Needs MAJOR MAJOR inprovement.