User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Up until the last couple months I would have rated this 5 out of 5 stars and I’m sad that I can’t right now! I have been very unhappy with Walmart’s product availability the last few orders I have picked up have had at LEAST 2-5 items in my cart out of stock including BASIC items like CELERY?!?! That’s ridiculous to me, your a grocery store that’s out of basic celery? I have been a loyal customer to Walmart and do all my shopping here for over 10 years now and LOVE the pick up option but it’s very disappointing as of late, I am actually writing this review still parked at the pick up location because I was so upset again, they were out of dog food, celery, vitamin water, rice, and they have been out of my Starbucks Vanilla roast coffee for literally 3 months now? They always stop carrying items I LOVE and don’t want to buy other places but your forcing me to start going elsewhere now. I hope you can fix the availability issues because it’s been a problem lately for many people I know and myself. I have to go to another store now in the rain and waste more time and money AGAIN because they are out of basic ingredients for my dinner tonight it’s becoming routine and aggravating. Thank you everything else is great service and speed and ease of website as long as you have the products we need. Thank you
I absolutely love this service. It eliminates having to spend hours in the store and took me less than 10 minutes to pull in, have them load my groceries, sign my digital receipt and then leave the parking lot! A normal shopping trip for the amount of stuff I got today is easily a five hour trip from start to finish. This took about an hour and ten minutes(I was price comparing on quite a few items which wasted a lot of my time.) I just can’t explain how happy this makes me and how much time and money it saves as well. I work 50 hours a week, manage the housework and have to do the grocery shopping as well as cook dinner for a household of six people. After a normal day of just working, cooking and cleaning the last thing I want to do is grocery shop and I especially don’t want to give up my Saturday to do it either. When it first came out they didn’t offer pick up for refrigerated items or produce but now that they do you can shop completely online, pay for it and pick it all up with minimal effort. I’ve recommended it to all my friends and now I recommend it to everyone I don’t personally know. It’s quick, it’s easy, and you can avoid the anxiety of having to go into the store and dealing with whatever the universe decides to throw at you inside Walmart. Get it, try it, fall in love with it.
Just came here to say 2 things: 1) that this app is one of the most intuitively designed apps I’ve ever used. I work in tech so I know how much time and effort go into figuring out how the right flows and building them into the product, so hats off to the Walmart mobile devs/designers/product peeps. You guys and gals have done an amazing job. And 2) For feedback, I’ll only say that I really want to rate the associates who get my groceries. They are super friendly and always a pleasure to interact with, and without fail they ask me to rate them by clicking the link on the email. The only problem with this is that, despite my truest intentions to find this email and rate them, I never actually get around to digging through my Gmail inbox for the message with the link. It would be amazing if either of the following happened: 1) the link came in SMS immediately after I signed and accepted the groceries, so I could do it from my car before driving away; or 2) if it was part of the app experience and came as a push notification immediately after the pickup or even x hours after. The point is that it’s not intuitive to rate associates, so I never do it. Please add an in-app associate rating feature! Again, claps for a stellar app ♥️♥️♥️♥️
I wanted to love this app and service. So convenient! But this "free" service has hidden costs in over-charges that you won't notice unless you actually take a detailed look at your receipt afterwards. And they don't give you a receipt in person, so you can only find out they charged you too much a few hours later in a super confusing email receipt. And the real kicker is, even though Walmart has a reputation for customer service, THEY WILL DO NOTHING to make it right. If you go in the store, they act almost like you bought it at a totally different store and so they "can't do anything." If you call costumer service, they give you the run-around and tell you to go to the store. We were over-charged on two different occasions (at two different Walmart locations). The first time, we were charged the "approximate" price rather than the actual price on a meat item that was priced based on weight (they picked out a small piece of meat that was supposed to cost less, the cost was printed right on the front of it). The second time, we requested to NOT purchase one of the substituted items on our order, and they didn't give us the item, but they charged us for it anyway. The whole system is either poorly designed or just intentionally designed to rip people off. I like to think the system is just still new and they are working out the bugs, but either way, I'm not going to use this service anymore, and I don't recommend it.
I’ve been using this app for a year and besides a few things with inventory (not being updated occasionally on something not being in stock) this has been amazing. I’m a busy mom of 2 so the convenience is wonderful. A lot of people leaving these negative reviews need to remember that complaining about a customer service experience in stores doesn’t have much to do with this app. You’re ruining this apps rate because you complain about unrelated things. I want to add that this app is definitely worth it. We’re on a budget and this allows me to stay within budget every time. They give you the option in the app to decide if you want to substitute items or not. This means that if an item is not available they’ll Give you a more expensive or larger item just like it for the same price as the one you ordered. Let’s say you ordered great value brand bacon but they were out, so they gave you black label bacon for the same price. It’s more expensive but it’s not for you because the inventory issue was on them. It’s an awesome feature that Walmart offers and I wish I could rate them higher. Remember that customer service experiences deal with a certain stores themselves, not this app.
Developed by the Walmart.
Walmart Grocery Shopping has 6 692 user reviews.
Walmart Grocery Shopping has an average rating of 3.9.
The latest version of Walmart Grocery Shopping (7.12.0) was released on Oct 31, 2019.
You can download Walmart Grocery Shopping here:.
Fresh produce, baked goods, meat, pantry items and more.
What’s the cost?
Most in-store pickups are free. Delivery is a
Where’s it available?
Use your location or enter your ZIP Code to check availability.
How does it work?
Simply register, select a convenient pickup or delivery time, and build your basket. If you pickup your groceries, we’ll load them into your car when you arrive for free.
• Add items from the app and check out from another device
• Browse or search aisles by department
• Fast reordering with "favorites"
• Convenient pickup and delivery times. Same-day pickup also available.
• No subscription charges, markups or hidden fees.
The app monitors your location only while you use the app. You can let the app use your location to determine the store closest to you and to provide accurate and timely service when you pick up your groceries.
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